Publicat 28 Feb 2019 | Reactualizat 21 Mar 2019 | Expiră 30 Mar 2019

Customer Support Specialist

1 post

Descrierea jobului

CUSTOMER SUPPORT Playtikans are problem solvers, who can think analytically. You want to work at a growing international company with great perks and benefits, using your English skills and the flexibility to work morning, day and night

HOW TO PLAY:

  • JEDI of customer service, comfortable being the point of contact between the company and its clients. Responding to customers' requests and presenting comprehensive information regarding the products and services offered by the company;
  • MASTER of troubleshooting and resolving technical difficulties;
  • KING of customer retention and managing complaints;
  • CAPTAIN of the team, committed to the team and common goals.

SKILLS TO WIN:
  • All about the customer;
  • A balancer of time and prioritization;
  • Computer savvy, multi-tasker, operator of multiple applications and platforms at the same time;
  • The get-it-done type, creative, committed and wanting to constantly learn;
  • A social player, the team-mate to end all team-mates.

BONUS POINTS:
  • If you have previous work experience in customer service or technical support;

SLAM DUNK:
  • Flexibility to work in shifts;
  • English proficiency both written and spoken;

PLAYTIKAN PERKS:
  • FUN: game rooms (and we are not afraid to use them!);
  • FOOD: Snacks and refreshments always available;
  • FOR YOU: Meal vouchers, Private pension & Healthcare package, Yearly & Quarterly bonus plan;

Descrierea companiei

Since 2010, Playtika has been a pioneer in the games industry.

We were among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. We were also one of the originators of live game operations, offering users personalized, daily game experiences with new events and exciting new features 365 days a year.

Our games have stood the test of time, leading with top-grossing titles for over five straight years.

As new trends and technologies continue to disrupt and reshape the gaming landscape, our eyes are keenly set on becoming the world’s leading provider of casual game entertainment. Through our diverse and constantly growing portfolio of games, we seek to create the most engaging and beloved entertainment experiences in the world.

Customer Support Specialist  -  Playtika Romania