Customer Support Representative wanted with English, French, Spanish, Italian or German
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Are foreign languages your strength and can you express yourself easily on any subject?
Then, you’ll fit right in, and we cannot wait to meet you.
With over 3000 employees across 7 sites, Conectys is one of the fastest-growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys, we work together to support each other in a common interest, making our customer’s success our own success.
What will make you successful for the role:
- Strong communication skills
- Attention to details
- Experience in Contact Center could be an advantage
- A C1 level of English, both written and spoken
- A B2 level of English, both written and spoken
- A C1 level of French, Spanish, Italian or German, both written and spoken
- You will be offering customer support via phone, e-mail, or chat
- You will answer & solve customers’ inquiries & complaints by offering an accurate solution
- You will follow predefined workflows & handle issues specific to each communication channel
- You will respond to all customers inquiries within given timescales and efficiently meet deadlines
- You will update the database with all the details about each customer interaction
Sounds good? Find out what you can get:
- Competitive salary package & meal vouchers
- The opportunity to work in a multi-cultural environment
- Private medical insurance
- Everything you want to read from Bookster
- Learning programs for your development
- Wellness activities for your wellbeing
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.
We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.
Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.