Publicat 05 Mar 2021 | Reactualizat 02 Apr 2021 | Expiră 05 Apr 2021

Customer support representative (f/m/d)

1 post
Expirat







The HSH Chemie Distribution Group is a leading distributor of chemicals in Central and Eastern Europe with more than 25 years’ experience. With the holding company located in Hamburg, Germany, the HSH Chemie Distribution Group has a business presence in 13 countries and provides services on 22 markets in Eastern Europe.
For our office location in the heart of Bucharest, we are looking for a

Customer support representative (f/m/d)

Your responsibilities:
Support for sales dept. colleagues in daily relations with customers on all issues need it.
Prepare and issue all the documents need it to customer: invoices, proforma invoices, delivery notes, relates certificates and other documents required in the ERP systems of the company.
Prepare logistics and transport international and national for merchandise for various departments and company sales and acquisitions; assess and process logistics areas for the customers and suppliers.
Engage with customers, suppliers, or employees of the company on various topics designated by the hierarchical superior in relation to them (payments / receipts traceability and analysis, order to cash registrations, offers, samples, market campaigns, transports, etc.)
Keeps update of the database ERP and keeps track of stocks in the designated department, goods, and samples.
Archives documents received by categories of documents in the company's archive.
Works with, keeps records, audits, and communicates issues regarding all documents and procedures of the company in the trade relationship supply, payments, and distribution to customers where appropriate and is assigned by the superior.Your profile:
Degree in relevant field, preferable chemistry background.
Proven work experience in sales assistance, people oriented and teamwork proficient.
People oriented as well as competence to build and effectively manage interpersonal relationships.
Good organizational skills
Excellent communication and fluently in English (spoken and written)
Good knowledge of distribution and commerce workflow and documentation.
With more than 230 employees, the HSH Chemie Distribution Group has been growing very fast to become a leader in the chemical distribution business. Therefore, it is our aim to attract the best employees in the business, and to invest in their personal development. HSH Chemie is No. 1 Chemical Distributor in CEE with more than 30 years of experience and 12 office locations in Central and Eastern Europe.Privately owned company has its Headquaters in Hamburg and provides services on 22 markets within CEE. With more than 250 employees, the group dynamically improves its market position achieving last year 200 mio. EUR sales turnover.
Expirat
Customer support representative (f/m/d)  -  HSH Chemie SRL

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