Publicat 04 Dec 2018 | Reactualizat 17 Dec 2018 | Expiră 03 Ian 2019

Customer Support – English/German/French/Italian/Spanish

10 posturi

Candidatul ideal

Know the lingo?

  • Our client is growing across European markets on a fast pace, therefore we are looking for close to native speakers to help improve user experience in each country;
  • The languages we are searching for are: English, German, French, Italian or Spanish.

As a customer service professional:
  • You will have an outstanding commitment to customer service, and the experience to match;
  • Your language will easily blend with native speakers because you are comfortable with both written and verbal communication;
  • You will seek solutions in challenging situations and you are capable to work independently and as part of a team;
  • You are a trustful and reliable individual;
  • You are flexible and willing to develop.

What we hope you to have:
  • Experience in a Fintech environment;
  • Experience with CRM tools.

Descrierea jobului

We are Conectys!

Check this out!
​How about working in banking customer support role for a bank that you would actually love to use? Choose Berlin or Lisbon site, whichever works best for you!
Our client is a German direct bank, headquartered in Berlin, Germany, offering services throughout Eurozone and the UK.

Support our customer:

  • You’ll be the frontline of our bank client for the markets we activate;
  • Working across multiple channels (email & live chat) to give customers a best in class experience;
  • You will be working on preventing fraud, protecting data and safeguarding customers;
  • You will process inquiries from existing and new customers and deal with their wishes and questions with the latest CRM tools;
Improve our product:
  • No one knows the customer better than you – so, based on their feedback you will identify and pass on problems and positive aspects of the products and processes;
  • Your feedback will have a direct impact on the way we deliver a product or service that customers love;

What we offer:
  • Work schedule: Full time / Part-time;
  • Competitive financial package;
  • Performance based bonuses;
  • Relocation package in Berlin or Lisbon.

Sound good? Send us your application online, and we’ll get back to you soon!

Descrierea companiei

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values. We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

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Customer Support – English/German/French/Italian/Spanish  -  Conectys