Publicat 10 Oct 2018 | Reactualizat 09 Nov 2018 | Expiră 10 Nov 2018

Customer Support Agent (German)

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Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

We are looking for a customer service oriented person who will ensure that a high level of service support is provided to Evolution Gaming clients and end-users, after being provided with a relevant training.

  • Monitoring and providing assistance in both Live Chat and ticketing system
  • Performing technical investigations of various queries
  • Identifying and escalating priority issues
  • Coordinating case resolution between internal teams
  • Multitasking according to daily priorities
  • Resolving requests received from clients and end-users

Descrierea jobului

Qualifications:

  • Excellent customer service orientation and communication skills
  • Experience in providing customer support service
  • Excellent English skills both spoken and written
  • Excellent German skills both spoken and written
  • Any additional language (Turkish, Italian, Dutch) will be a huge advantage
  • Good time management skills
  • Stress tolerance and attention to details
  • High level of self-confidence and ability to make decisions independently.

Descrierea companiei

Working with more top-tier operators than any other provider in our marketplace, we lead the way in B2B Live Casino services delivered to our customers’ players via multiple channels and devices. Through our innovative software, well-established enterprise-class infrastructure and people, we add real value to our customers’ gaming businesses.

Our mission To make operators successful and provide an excellent user experience for their end users.

Our vision To be the leading Live Casino provider in the world.

Our values Being alive to every opportunity is our overarching value, backed up by integrity, teamwork, innovation, flexibility and reliability.

Expirat

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Customer Support Agent (German)  -  Evolution Gaming