Publicat 11 Ian 2019 | Reactualizat 10 Feb 2019 | Expiră 11 Feb 2019

Customer Support Advisor with French, Spanish or German

4 posturi
Expirat
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

To be successful in this role, you will demonstrate the following skills and experience
Advanced command of French/Spanish/German
Ability to provide high levels of customer support at all times
Strong interpersonal and communication skills
Problem solving oriented
Ability to work well in a team as well as on your own
Basic IT skills, including using multiple operating systems

Descrierea jobului

Key responsibilities include:
Solving client's requests via e-mail/social media
Providing solutions regarding order and delivery issues
Ensuring all communication is handled professionally and promptly
Demonstrating strong product knowledge to ensure all customers queries are answered
Building rapport with customers and providing exceptional service

Project’s Working hours
Tuesday to Saturday 14:00 to 23:00 CEE or Sunday to Thursday 09:00 to 18:00 CEE ( Customer Support with German and English languages )
Tuesday to Saturday or Sunday to Thursday 14:00 to 23:00 CEE (Customer Support with French and English languages)
Monday to Friday 09:00 to 18:00 CEE (Customer Support with Spanish and English languages )

Descrierea companiei

About Ascensos Contact Centres: Ascensos is built on our belief that not all contact centres need be the same. We bring a fresh approach to outsourced multilingual customer service, offering multi-channel customer contact solutions across traditional, digital & social channels. We recognise talent. For us it’s all about loving what you do. Whether its clients or staff, delivering with a “personal touch” is truly important to us.

Ascensos’ headquarters are based in the UK, where we currently have three sites and opening a fourth site shortly. Our multilingual sites are located in Bucharest, Romania and Boxtel, the Netherlands.

Expirat
Customer Support Advisor with French, Spanish or German  -  Ascensos Contact Centres Romania SRL

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