CUSTOMER SUPPORT ADMINISTRATOR (GERMAN SPEAKER)

• University degree
• Advanced knowledge of English and German
• 2-4 years’ experience in Sales
• 1-2 years’ experience on different ERP programs
• 1-2 -years’ experience working with users / clients from other countries
• Problem solving skills, perseverance and responsibility are required for this position
• Ability to communicate and resolve incidents through multiple programs
• Ability to work in parallel on several ERP programs
• Experience of working in a multinational company - it is an advantage
• MS Office knowledge: Outlook, Excel, PowerPoint and Word
• Ability to prioritize workload and to be highly organized
• Excellent communication skills in English
• Problem-solving skills and issue recognition
• Ability to pay attention to detail and accuracy

• Ensures that all orders received are processed in a timely manner
• Ensures that all orders received are in accordance with the company's procedures regarding international trade, legal, financial, quality and ethics
• Check the specific conditions, delivery terms, packaging and special requests for all orders received
• Communicate internally any special conditions and check the availability of products in stock so that orders are delivered on time
• Records orders in the system
• Check the timeliness and correctness of the price list
• Prepares order notifications and updates them in the system

• Maintains constant communication with factories and customers, and closely monitors delivery times
• Proposes solutions to delivery problemsDatabase administration and reporting:Keeps the CRM database up to date
• Prepares specific reports according to requirements

• Issue invoices for different situations
• Maintains contact with sales departments and factories and manages all communications regarding customer orders

Nidec is a world-leading motor company, founded in 1973, with over 230 companies and 110,000 employees worldwide. As a company that works for everything that spins and moves and which combines technology with engineering, our business portfolio spans a wide range of industries which we encounter in our everyday life, including IT, home electronics, industrial equipment, automobiles, aeroplanes, ships, robots, and electricity generation. We are characterized by our passion, enthusiasm, and tenacity, which helps us provide solutions and one-of-a-kind products. Together with us, you can build the future of technology. One vision, one Nidec.

Compania Nidec este lider mondial pe piața motoarelor, fiind înființată în Japonia în anul 1973. Astăzi Nidec însumează peste 230 de companii și 110.000 de angajați în lumea întreagă. Nidec este o companie care oferă soluții pentru tot ce pune lumea în mișcare, combinând tehnologia și ingineria cu success. Portofoliul nostru de afaceri cuprinde o gamă largă de industrii pe care le întâlnim în viața noastră de zi cu zi, precum IT, electrocasnice, echipamente industriale, automobile, avioane, nave, roboți și generarea de energie electrică.Valorile centrale ale companiei sunt pasiunea, entuziasmul și tenacitatea. Împreună cu noi poți să participi la dezvoltarea tehnologiei de mâine. O singură viziune, aceeași Nidec.