Publicat 11 Nov 2020 | Reactualizat 18 Nov 2020 | Expiră 11 Dec 2020

CUSTOMER SERVICE Specialist

1 post

Criterii de selecție

  • Cunostințe de limba engleză, germană
  • Peste 3 ani experiență în Relatii clienti / Call center, Vanzari

Candidatul ideal

  • University education, business studies;
  • Professional work experience in the Customer service or Sales – 3 years, at least;
  • Excellent handling of MS office applications (Excel, Power Point);
  • English language – advanced level (written and spoken);
  • SAP knowledge
  • Experience regarding price management
Presents an advantage:
  • German language knowledge

Descrierea jobului

The main responsibilities of the job:
_Order management responsible
_Forecast management responsible
_Manages products portfolio of each customer
_Develops products portfolio together with customers
_Manages business review meetings
_Participation for price negotiation, if needed
_Checks, assure delivery of the goods according to confirmations
_Checks, register and solve customer service compaints
_Manages customer master data (products portfolio, quantities, prices, etc) in ERP system SAP
_Manages requests for quotations for new and existing products.

Descrierea companiei

Aenova Group is one of the leading companies in the global pharmaceutical and healthcare industry.

The group’s portfolio of services covers the entire value chain for the development and production of all the main dosage forms and product groups in the field of medicines and dietary supplements.

The Aenova Group’s high standards of quality, innovative technologies and clear vision for the future have enabled it to become European market leader in the business-to-business field.

The company, which has its headquarters near Munich, operates 22 sites in eleven countries throughout the world.

More than 4300 employees contribute to the group’s success.

CUSTOMER SERVICE Specialist  -  SWISSCAPS Romania SRL

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