Publicat 17 Feb 2017 | Expiră 21 Mar 2017

CUSTOMER SERVICE SPECIALIST - FRONTLINE

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Candidatul ideal

We would like our new colleague to have the following skills :
                  
Excellent communication and presentation skills- verbal and written
Proactive attitude
Customer focused and oriented
Asertive but ferm when collaborating with internal departments
Strong time management and problem solving skills
Ability to handle a customer complain/conflictual situation
Basic financial knowledges-invoicing, price analyze
English language  – advanced level.
Medium Excel knowledge (filters, pivot, functions, conditional formatting), Power Point.

Descrierea jobului

Receive and process the transport orders  into the Transport Management System
Monitor all orders in progress and escalate if any problem arrise
Provide all the necessary information to our customers in regards with the placed  orders
Prepare reports for our customers, get feedback from them in return
Involve in the process optimization activity
Help our customers solve their complaints with patience and  positive attitude

We offer :

​A pleasant and dynamic working environment
​Attractive salary and  meal  tickets
​Transport to/from  office
​Caffeteria for lunch break
​Fresh fruits every day

Job location
​Industriilor street no 9, Bolintin Deal, Autostrada Bucuresti Pitesti km 23

Descrierea companiei

KLG Europe Logistics Romania is a logistic service provider, part of KLG Europe Group founded in 1918 ,with branches in Venlo (NL), Eersel (NL), Rotterdam (NL),Shanghai(CN),Xiamen(CN),Qingdao(CN),as well as in Bradford (UK) and Bucharest (RO).
With branches in 6 of the most important cities in Romania - Brasov, Cluj, Constanta, Bacau, Craiova and Timisoara- and the head office near Bucharest, on the A1 highway km 23, KLG Europe Logistics is one of the most dynamic player  in logistics and transport industry on the local market ,

if your consider that your profile matches the above  requirements, please apply a detailed Curriculum Vitae or send it by email  to:d.cherry@ro.klgeurope

Expirat
CUSTOMER SERVICE SPECIALIST - FRONTLINE  -  KLG Europe Logistics SRL