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Publicat 08 Ian 2016 | Reactualizat 08 Feb 2016 | Expiră 09 Feb 2016

Customer Service Representative with German

5 posturi
Expirat
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

Required profile :
- German (verbal and written);
- Good command of English would be a plus;
- Customer oriented person;
- Excellent communication skills (active listening)
- Quick learner.

Descrierea jobului

Responsabilities:
- Confer with customers by telephone/email/chat to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.
- Offer customer support using different software applications.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.Benefits:
- Attractive salary and performance bonuses;
- Multicultural working environment;
- Professional opportunities.

Descrierea companiei


N°2 outsourcing company in France and N°3 in Europe, Webhelp Group is an international operator specialized in Customer Relationship management with the fastest growth in its sector between 2002 and 2012.
The group has a turnover of more than 725 million euros thanks to its 165 global clients. Daily, 30 000 employees are in contact with customers on 81 production sites from : France, Belgium, Romania, Morocco, Algeria, UK, South Africa, Madagascar, Netherlands, Italie, Deutschland, Surinam et Turquie.
Webhelp has more than 2000 employees in Romania on six sites in Bucharest, Ploiesti, Iasi and Galati.

Expirat
Customer Service Representative with German  -  WEBHELP ROMANIA

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