Publicat 23 Iul 2019 | Reactualizat 20 Aug 2019 | Expiră 23 Aug 2019

Customer Service Representative with French

1 post |  Aplicare externa
Ai aplicat
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	University graduates and post-graduates from a reputed institution and 0-2 years of relevant experiences
	Training and/or experience in logistics domain
	Experience with automated planning systems
	Working knowledge of English and French
	Excellent written and verbal communication skills
	Should be well versed with MS Office
	Excellent presentation skills
	Problem solving ability, good analytical skills.
	A flexible customer-focused, accurate and stress setting.
	Eager to learn and committed to your work
	Do not have a nine to five mentality
 The Customer Service Representative is the contact for our clients (customers) and will have the following responsibilities:

	Coordinate within the existing arrangement the implementation of the incoming orders
	Maintain contact with clients on the adoption and implementation of transport orders
	Ensure the receipt of orders, enter of all transport orders into the transportation-management-system and manage of customer account (entire order fulfillment process)
	Supervise the proper and timely implementation of the transport orders
	Truck sign up to the clients
	Check whether the internal procedures are complied with
	Create different reports to the clients
	Receive all deviations of the execution of orders and communicates with the client. This creates an intense, mainly by phone, contact with our customers, but also with the other departments of our organization where it concerned the implementation of transport.
	Maintain a cost control and a good performance by client
	Report all the structural problems who are affecting implementation of the transport for our customers to the Head of Customer Service
 Vos Logistics is a specialist in a wide range of transport and customer-specific logistics services. Through a network of 25 group-owned locations, the company is active throughout Europe. With 2,560 employees, the company operates a modern fleet of 1,100 vehicles, 3,500 cargo units and 215,000 m2 of storage capacity. Logistic & Transport Solutions offers customer-specific logistics solutions, from forwarding, warehousing, value-added services and distribution to full supply chain solutions in which Vos Logistics assumes management of part or all of the customer’s goods flow. In the international bulk and volume transport markets, Vos Logistics is one of the largest road hauliers in Europe. The company’s strength lies in its combination of a pan-European network, advanced IT systems and its focus on quality and service.
Ai aplicat
Customer Service Representative with French  -  VOS LOGISTICS ROMANIA SRL

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