Customer Service Representative- ITALIAN- CLUJ

Majorel - 5 poziții
Oraș de lucru
Tipul job-ului
Studii
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

We are currently recruiting amazing Native ITALIAN Customer Service Representatives for the Netflix Campaign

IF You are / You have:

Fluent in ITALIAN - written and spoken as well as excellent comprehension skills
Very good level of ENGLISH language
Able to listen, connect and solve problems of our customers (screening plans, technical issues, payment, streaming devices, content, etc)
Experience streaming on various devices (TV, phones, gaming systems, etc)
A basic understanding of computers and home networking terminology (operating systems, browsers, routers, modems, etc)
The ability to quickly adapt to change with a positive and enthusiastic attitude
The drive to be successful and contribute to the success of others
Preferably have experience with working in a customer service environment.

Descrierea jobului

IF You Love:

Providing exceptional customer service in a non-scripted world for all Netflix customers by phone and chat
Getting to the right resolution with every call so members can get back to streaming
A fast-paced and team-based international work environment
Interacting with all types of people from all over the world
Learning new things every day and finding creative ways to solve problems
Supporting your team performance by giving and receiving constructive feedback.

JOIN OUR TEAM!!

Our Offer:

Attractive rewards and additional performance based bonuses
Annual fixed bonuses
Full private medical insurance & discounted prices for the dependents of the employee
Child birth support
Online library access for passionate book readers
Various discounts for gym classes & other recreational activities
Free development training, for both personal and professional purpose, via our E-Learning platform
Multicultural and enthusiastic work environment
Access to the company’s cultural events including well-known festivals in Romania
Lunch vouchers

Descrierea companiei

Majorel designs, delivers and differentiates customer experience on behalf of some of the world’s most respected companies. It provides classic customer communication as well as digital solutions such as social media and online communications, automated interaction and AI, analytics, self-service and other customer lifecycle solutions. The group has combined annual revenues of €1.2bn and over 500 clients globally across many industry sectors. It has more than 48,000 people in 28 countries worldwide, with market-leading positions in Europe, Middle East and Africa, while also having a strong presence in Asia and the Americas

Publicat 5 iul. 2021 Reactualizat 2 aug. 2021 Expiră 4 aug. 2021
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