Candidatul Ideal
We are looking for a dedicated Customer Service Representative with French who is passionate about providing an exceptional customer experience to our Business Partners in the Life Science Industry. If you thrive in a dynamic environment and love working with people, apply now and help us set science in motion to create a better world!
You will work Monday to Friday, within regular business hours. With two office days per week, you can enjoy the flexibility of hybrid working.
Site location: The Avantor Business Centre in Timpuri Noi, Bucharest
What we are looking for
- Background in B2B business services or logistics/distribution is a plus
- Fluency in French C1 verbal and written, and English on a B2 level
- Excellent interpersonal and communication abilities
- Proficient in a well-known ERP/CRM system (preferably SAP) and Microsoft Office
- Proactive, results-driven team player with strong customer service, analytical, and problem-solving skills
Descrierea jobului
- Customer Interaction: Spend 10% of your time managing calls, and 90% on essential back-office tasks.
- Customer Focus: Take full ownership of both internal and external customer partnership and satisfaction.
- SAP Management: Verify material validity and pricing.
- Order Coordination & Timely Invoicing: Arrange and validate orders to kickstart product shipments and generate invoices on time.
- Supply Chain Excellence & Quality Improvement: Ensure processes meet customer needs by playing a key role in enhancing quality standards and compliance.
- We value your time off, through flexible working hours and a hybrid setting, 24 vacation days, and an extra paid day off on your birthday!
- Enjoy a modern work environment with amenities such as free coffee and tea, an office massage chair, PlayStation, and a library.
- Your well-being is important to us. We support it with meal vouchers, gift vouchers, our Benefit Online Platform, and many others.
- We care for you and your loved ones through a private medical insurance and Employee Assistance Program.
- We empower you with learning and development opportunities to grow your career. Participate in in-house trainings, learn a new language or explore thousands of educational videos through LinkedIn Learning.
- We know you have some amazing friends, so you also receive a reward for referring people you like.
Descrierea companiei
Avantor® is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. We work side-by-side with customers at every step of the scientific journey to enable breakthroughs in medicine, healthcare, and technology.
Our portfolio is used in virtually every stage of the most important research, development and production activities at more than 300,000 customer locations in 180 countries.
Join our global team whose passion for discovery relentlessly advances life-changing science. Whether you are engaged in laboratory operations or at one of our office, distribution, or manufacturing sites – at Avantor, you will play a key role as we move science forward.
