Publicat 05 Feb 2018 | Reactualizat 06 Mar 2018 | Expiră 05 Apr 2018

Customer Service Representative - Dutch and Nordics - Cluj

1 post

Criterii de selecție

  • Cunostințe de limba olandeza, finlandeza, suedeza, daneza

Candidatul ideal


Native or near native language proficiency in Danish / Dutch / Finnish / Swedish
Good command of English language
Demonstrated professional customer service skills with a respectful and positive attitude
Excellent spoken and written communication abilities
Demonstrated analytical and problem-solving skills
Self-motivated, hands-on and independently working individual
Adaptability and capacity to easily find solutions
Proactive attitude
Attention to details
Very good computer knowledge: hardware/ software;

Descrierea jobului

Your responsibilities:

Client support by means of phone/ email
Offering information/ solutions/ counseling to customers regarding the company’s services
Promoting the products and services of the company by means of knowledge, attitude, information
Documenting all operations in the company’s database, according to the work procedures
Compliance with company regulations with regards to Data Protection and Information Security

Our offer
• Attractive salary package
• Working in a young motivated team
• Personal and professional development
• Working environment at international standards

You can apply on eJobs or send us your resume in English at the email address . Please mention the title and location of the position you are applying for.

Only the selected candidates will be contacted for further interviews.

The positions are available in Brasov and Cluj.

Descrierea companiei

Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.

Cluj Napoca
Address: Garii 21 Building D, E, Floor 1, 400267 Cluj-Napoca
Building: Liberty Technology Park
Phone: +40 268 266 069; +40 799 202 993
Address: Nicolaus Olahus 5, Tower B, Floor 7, 550370 Sibiu
Building: Business Center
Phone: +40 762 254 942; +40 269 422 002
Address: Ionescu Crum 1, Tower 1, Floor 6, 550449 Brasov
Building: Business Park
Phone: +40 784 278 286

Customer Service Representative - Dutch and Nordics - Cluj  -  Arvato Services