Customer Service & Logistic Assistant

HR TIME - 1 poziție

Candidatul Ideal

  • High school or University degree preferably in Traffic, Logistic or Economics field;
  • Previously experience in trading or logistic company or distribution;
  • Very good communication skills;
  • Good knowledge of logistic and customer service orientation;
  • Very good planning, organization, analytical skills;
  • Sharing, positive and energetic team player;
  • Stress tolerance;
  • ERP experience;
  • Advanced MS - Office user;
  • Result oriented;
  • Conversational English is required.

Descrierea jobului

Customer service activities:
  • Overall responsibility for timely, accurate and on time execution of all orders received from customers;
  • Provide information to customers about order status and product queries;
  • Process customer orders/changes/returns according to established department policies and procedures;
  • Respond promptly to customer inquiries; obtain and evaluate all relevant information to handle product inquiries;
  • Maintain valid and updated offers in company data base (ERP);
  • Invoicing Customers;
  • Customers’s complaints handling;
  • Other customer service activities in Carbonate and trading/distribution business.
Logistic activities:
  • Manage cooperation with logistics partner in terms of accuracy, efficiency and service level;
  • Control and coordination of import, export, transport and warehousing processes;
  • Control and monitor outbound deliveries in export handling logistic;
  • Handling external warehouse activities: supply goods at stock, ordering, inbventory managment;
  • Active monitoring and managing customer service level of the logistics partners;
  • Regular reporting of CS&L activities.

Descrierea companiei

We are seeking a talented CS&L Assistant, covering customer service and logistic activities for manufactory and distribution business for market in Romania.
Our client is OMYA Calcita, part of OMYA Group - a global leader in producing and distributing of chemical specialty and with a strong presence worldwide.
The job is on a 5-months determined period of employment.
If you have a background in most of the requirements and it looks like an interesting challenge to you, please take a look!

Publicat 30 iun. 2021 Expiră 30 iul. 2021
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