Publicat 11 Ian 2019 | Expiră 10 Feb 2019

Customer Service for a New York apparel company

1 post

Candidatul ideal

Looking for a fantastic Customer Service guy or gal to join our team and assist our Apparel partner in New York.

Key Qualifications (must have)

  • Perfect written English.
  • Strong people skills and a knack for problem solving.
  • Fun, optimistic, has a good laugh and at the same time very responsible.
  • Ability to maintain composure and customer focus while troubleshooting and solving issues.
  • Dedicated team player.
  • Detail oriented and strong communication skills.
  • Bachelor's Degree (or equivalent experience).
  • Located in Bucharest/Ilfov.

Descrierea jobului

Additional Requirements

  • You naturally have empathy for other people and their problems!
  • You have an aptitude for learning quickly and taking initiative, you don't need a lot of instruction.
  • You have excellent time management skills and can make decisions quickly.

Job Type: Full-time
  • Required experience: Customer Service: 1 year.
  • Be it that you managed an eCommerce shop or had a people-facing position, we'd love to hear from you.
  • Schedule is during EU regular business hours.
  • Initial interview will take place on Google Hangouts.

Descrierea jobului

Assisting our US partner by communicating with their customers using the Zendesk platform. Primarily, all the interaction is written and happening via e-mail or live chat, no voice/phones (phewww!).

Perks
  • Fair pay
  • Awesome office in Baneasa Business Center, pool, darts, PS4, free coffee
  • Private Health subscription
  • Start-up culture, young team, no BS, no egos.

Descrierea companiei

Greetings traveller,

At HKR we provide US start-ups with great marketing and operational resources. Fancy eh? We're a start-up, a squadron of 7 highly efficient team members, roaming Slack, Asana, HubSpot and all the good apps out there.

Customer Service for a New York apparel company  -  HKR Media