Customer service agent - Greek speakers

Oraș de lucru
Tipul job-ului
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

Your Profile

Native or Advance Greek speaker
At least two years of work experience in customer support/ BPO
Automotive knowledge will be a plus
Ability to resolve conflicts and set appropriate expectations with customers
Ability to determine customer needs and provide appropriate solutions
Proficient in MS Office
Fluent in English (spoken and written).
Driving license

Descrierea jobului

Being part of our Operations team, you will work with focus on these topics:

Talk by phone and e-mail with the network of car partners, advise them for submission a claim;
Ensures that it meets the business objectives and procedures of the company in communication and solving the cases of car partners;
Ensure that car partners are kept constantly informed of the status of their complaints;
Checks the complaints received and ensures that the damages were not specified in the data sheet;
It is ensured that the evidence received as a result of the complaints is in accordance with the company's objectives.

What you will get:

Real impact - Your work will enable our business success and disrupt the car industry
A nice office in Pipera, Bucharest
Benefits package – Attractive salary
Success story - Your friends and family will be able to google your employer with “billion dollar startup club”

Descrierea companiei

AUTO1 Group is Europe’s leading car trading platform which connects the automotive industry through technology. We lead business activities in more than 30 European countries and enable dealers can buy seamlessly via our brand AUTO1
Publicat 8 nov. 2021 Expiră 8 dec. 2021
Nu îți face griji, poate joburile de mai jos îți pot fi de folos

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