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Do you speak French / or Italian? Please apply:
A. Your knowledge level in FRENCH/ or ITALIAN is very good (fluent), both written and spoken.
B. Conversational ENGLISH would be an asset.
C. You are a communicative, friendly and result oriented person.
D. You are punctual, reliable and efficient.
E. You love to learn and improve as a professional.
F. You enjoy working with people.
G. You love to work in a team and you are proactive.
H. You have standard MS-Office Applications knowledge (Word, Excel).
We are looking for competent persons to fill in Customer Service Adviser vacancies in an inbound project.
Our Customer Service Adviser's responsibilities are to answer phone calls, chats or e-mails and provide the requested information. This is why a coherent speech, timeliness and proactive attitude are essential.
Training: All the necessary information will be provided during training sessions.
Location: We are located in a well-known part of Bucharest, on Pipera Boulevard.
Skills: Previous experience as a call center/customer care representative is not required, but it can be an advantage.
Salary: to be determined after the interview.
LUATEL is a multilingual dialogue and customer care service center that currently provides active services across the globe in over 22 languages from our service centers in Germany, Lithuania, Spain and Romania, operating 24/7/365.
As a reliable BPO partner, our customers entrust us with onshore, nearshore and offshore, inbound and outbound projects.
Our highly skilled teams deliver reliable and steady quality, interacting with the final customer in a variety of different approaches: traditional, multichannel or even omnichannel communication. Following the project’s individual required service options and optimizing the final customer’s experience.
We don’t just hear, we do listen – but above all we respect our customers and their needs, providing accurate information, following scripts and making sure whoever calls us hears the smile in our voice.
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