Publicat 04 Feb 2019 | Expiră 07 Mar 2019

Customer Quality Engineer - in Sighisoara

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Înapoi la joburi

Candidatul ideal

  • Studii superioare tehnice, de preferat
  • Cunostinte MS Office
  • Cunostinte Control Plan, PPAP, SPC, MSA, 8D, Ishikawa, 5why
  • Cunostinte APQP, FMEA constituie avantaj
  • Cunostinte de limba engleza nivel mediu obligatoriu
  • Cunostinte de limba germana constituie avantaj
  • Cunostinte ISO TS, IATF 16949
  • Abilitati de comunicare, initiativa personala, managementul timpului

Descrierea jobului

  • Mentinerea legaturii cu clientul si asigurarea ca departamentele fabricii sunt informate in timp real de nivelul de satisfactie al acestuia si de problemele aparute la client
  • Asigurarea raspunsului in timp catre client la reclamatii sau alte cerinte
  • Completarea rapoartelor 8D solicitate in portalul clientului, informarea cu privire la toate actiunile din site si statusul analizelor; negocierea intarzierilor cu clientul, pentru a evita escaladarea
  • Participarea in cadrul sedintelor cu clientul, negocierea factorului tehnic si prezentarea rapoartelor auditurilor de close-off in urma reclamatiilor
  • Crearea planului de control, impreuna cu echipa, crearea a PFMEA si efectuarea studiilor de capabilitate a proceselor
  • Realizarea auditurilor zilnice in productie si inregistrarea oricarei abateri

Descrierea companiei

The company is a global market leader and manufacturer of safety textiles, supplying all established car manufacturers with technical fabrics for airbags. The design and implementation of new weaving processes and structures has been pursued consistently since 1836. The company manufactures textile products of exceptional quality for a diversity of applications; an exciting product with a secure future. Extensive investment is being made in Europa, also safeguarding the European locations.
The focus, including that of the Plant Manager, will be on high quality at the lowest possible cost, on the effectiveness of the products and high volume. These criteria are key to expanding market leadership in the sector.
Some 600 - 700 textile looms are in operation. The European capacity ratio amounts to about 45 per cent (for airbags).
The company supplies all leading car manufacturers worldwide and has its own laboratory facilities, conducting tests and analyses to determine technical readiness and to guarantee functionality.
The global headquarters is in the southern Black Forest and the company has been part of a Korean group since November 2011. This office manages all activities in Germany, USA, Mexico, Poland, Romania, China and South Africa.
The company has ISO 14001 and 16949 certification, some 5,000 employees and achieves revenues of US$ 350 million.

Values are not only important to the company, but an intrinsic part of the organisation and its value-based management principles. The company regards it as very important to meet all international standards in the automobile industry and to be a quality benchmark in the sector. It sees itself as a provider of textile solutions and expertise in the airbag segment. The aspiration to be the most innovative company in the industry is part of the vision and culture of the enterprise. The desire to succeed is shaped by innovation and the implementation of ideas in series production. The slogan – you can’t pass us by when it comes to airbags – is an expression of outstanding customer service as the Number 1 in airbags. The company is happy to face the challenges of being the leader and mastering internal and external competition. The culture is also characterised by the desire to expand market leadership further and hold the position as quality benchmark, in order to also lead the sector in Romania. The paramount ambition is to become the model plant in Europe. All employees are greatly valued by the company.

Customer Quality Engineer - in Sighisoara  -  TRANSEARCH INTERNATIONAL SRL

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