Publicat 03 Apr 2019 | Reactualizat 01 Mai 2019 | Expiră 04 Mai 2019


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Candidatul ideal

  • Essential: Good high school certificate; Desirable: University degree
  • Comprehensive knowledge of credit control tools and systems. Minimum 2 years’ experience in collections role.
  • Desirable: Customer account management experience. Knowledge of Oracle and Getpaid systems.
  • Essential: Excellent written and spoken English

  • Planning and Organising
  • Accuracy and Attention to detail
  • Customer focus
  • Resilience
  • Effective communication
  • Drives results
  • Problem solving
  • Situational adaptability

Descrierea jobului

  • Performs credit checks for new customers and ensures all relevant information is in place to open new credit accounts.
  • Maintains and regularly updates creditworthiness data on each customer and reviews credit limits using a credit risk agency.
  • Responsible for order release decisions.
  • Keeps records of all communication with customers. Anticipates developments and identifies accounts that will require special attention.
  • Resolves problems relating to invoicing, proof of delivery, credit notes etc. and liaises internally to progress problems through other departments.
  • Coordinates with and supports customer service order handling.
  • Handles disputed accounts and negotiates to bring payment into line with terms. Completes month end reconciliation on debtor ledger. Performs reporting analysis over accounts receivables cash flow and collection activity, DSO and other requested analysis by BU management.
  • Resolves/escalates potential debt problems to management and resolves payment issues by negotiating payment plans if customers are in financial difficulty and/or instructs collection agencies and/or solicitors to achieve recovery of debt
  • Undertakes complex reconciliations and compiles documentation for legal action as required.
  • Proposes and implements improvements to departmental processes and procedures eg invoicing, follow up, query management, collection activity.
  • Support and coordination with cash application and customer data maintenance staff.
  • Cleanse data in the Oracle CRM and in Oracle Steph to ensure that accounts have all correct details in, identifying duplicated accounts and incorrect account owners. Obtaining email addresses for E-billing.
  • Prepare and distribute daily, weekly and monthly orders and sales updates for the UK and Ireland for CT, LS, NIS and EPG
  • Obtain and save proof of delivery of shipments from Telford using the freight carriers’ websites
  • Verbally confirm the bank details of new suppliers to enable them to be set up on Oracle and in the bank
  • Complete excel forms for new customer creation

Descrierea companiei

Nidec is a world-leading motor company, founded in 1973, with over 230 companies and 110,000 employees worldwide. As a company that works for everything that spins and moves and which combines technology with engineering, our business portfolio spans a wide range of industries which we encounter in our everyday life, including IT, home electronics, industrial equipment, automobiles, aeroplanes, ships, robots, and electricity generation. We are characterized by our passion, enthusiasm, and tenacity, which helps us provide solutions and one-of-a-kind products. Together with us, you can build the future of technology. One vision, one Nidec.

Compania Nidec este lider mondial pe piața motoarelor, fiind înființată în Japonia în anul 1973. Astăzi Nidec însumează peste 230 de companii și 110.000 de angajați în lumea întreagă. Nidec este o companie care oferă soluții pentru tot ce pune lumea în mișcare, combinând tehnologia și ingineria cu success. Portofoliul nostru de afaceri cuprinde o gamă largă de industrii pe care le întâlnim în viața noastră de zi cu zi, precum IT, electrocasnice, echipamente industriale, automobile, avioane, nave, roboți și generarea de energie electrică.Valorile centrale ale companiei sunt pasiunea, entuziasmul și tenacitatea. Împreună cu noi poți să participi la dezvoltarea tehnologiei de mâine. O singură viziune, aceeași Nidec.


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