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Typically 1-3 years of related experience (e.g., supply chain, customer service, procurement, financial management).
Fluent in English and German (written and spoken)
Computer literate – particularly Microsoft Package (Windows, Outlook, Excel, Word, IE, etc.)
SAP know-how will be considered a plus.
Communication skills with ability to convey medium impact messages clearly (verbal, written and presentation) to internal and external peers and management.
Problem-solving and analytical skills.
Teamwork and collaboration skills.
Acts as a first point of contact for regular, on-going customer accounts and some “top-tier” customers, on daily operational matters.
Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post- sales programs).
Acts as a point of contact for a specialized topic (e.g., order management, special pricing) and trains team members.
Contributes to efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.
Represents team as a subject matter expert on internal processes to other functions and organizations.
Assures interface between support sales, support business, delivery, back office, process development and the customer. Makes sure that questions are answered.
Assures check and balance function, business controls and audit compliance in order to secure HPE’ s financials.
Assures the admin responsibility for the realization of individual contracts. Assure that they are handled correctly from a commercial and legal point of view along the HPE Services customer support policies and procedures.
Sometimes needs to take over lead functions for customer projects from an admin point of view.
Hewlett Packard Enterprise is one of the world’s iconic tech companies, creating new possibilities for technology to have a meaningful impact on people, businesses, governments, and society.
We provide solutions which enable companies to mobilize their business; mine all their data for insights, on an open, agile cloud; all this securely. We aim at making the complex, simple. Bridging the old and the new. And we do that by harnessing big data, security, mobility and cloud. We are the only company with the breadth and depth of innovative products and services to provide complete end-to-end solutions in big data, cloud, mobility and security, not just a disparate set of IT components.
We focus on delivering speed, simplicity, efficiency and agility so that customers can realize their preferred business outcomes across architectures and in ways that suit their engineering requirements and budgets. Our key areas include:
•� Infrastructure – Building on the product innovations of the past year, like our Helion Cloud portfolio, Apollo water-cooled super computers, and OneView, the best converged infrastructure tool on the market.
•� Services – Continuing to lead in Virtual Private Cloud and growing our Strategic Enterprise Services, including cloud, enterprise security, analytics and data management, and app modernization.
•� Software – Continuing to develop the critical tools that reveal hidden insights and drive business outcomes at incredible speed and scale.
•� HP Financial Services – By leveraging its HP Financial Services capability, Hewlett Packard Enterprise will be well positioned to create unique technology deployment models for customers and partners based on their specific business needs.
Apart from leading the market in enterprise infrastructure, software and services, we offer great and impactful initiatives for our employees and for society, from wellness, through diversity and inclusion, to amazing university hiring experiences, and much more. If you wonder what is like to be part of one of the world’s largest technology companies, visit our Hewlett Packard Enterprise stand, and hear directly from our employees!
TO APPLY PLEASE VISIT � www.hpe.com/careers
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