Publicat 25 Oct 2019 | Reactualizat 11 Nov 2019 | Expiră 24 Nov 2019

Contact Center Associate – Russian (plus English)

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BPO - Contact Center in Bucharest, Romania Key Responsibilties
Deliver exemplary customer service via phone coils I emailI social media
As port of the Contact Center team, answer inbound coils /emailI social media messaging from world leading tourism & vocation planninggroup' customers, and handle queries about new vocations reservations, changes to existing bookings and other aspects of hospitality. services, baggage queries 
Your Profile
Excellent speaking and writing skills in Russian language - fluency in speaking and wr iting correctly and at ease, plus good level English knowledge
Previous work experience in internationalvocations planning,travel, hotels operations is o valuable advantage
Specialized skills required: Good Communication and Customer Service skills,any experience in BPO I Contact center will be on added advantage
Graduate in any discipline I Under graduates
Willingness to search for required information from customer with a strong focus on solving clients requests
Proficient in Microsoft Office. Outlook
Willing to work in o contact center environment with rotational shifts Part of India's largest travel business group 'InterGlobe Enterprises' with experience of over 25 years in building and representing global travel brands.InterGlobe Technologies (IGT) is comitted to enable better travel by delivering highly differentiated customer experience, enhanced business process management and domain driven technology management across the entire spectrum of travel, transportation and hospitality domain.Focused on delivering high quality IT & BPO solutions, IGT is currently present with operations on five continents, having more thanemployees.

Criterii de selecție

  • Peste 6 luni experiență în Resurse umane / Psihologie, Office / Back-office / Secretariat, Vanzari
Contact Center Associate – Russian (plus English)  -  IGT SERVICES AND TECHNOLOGIES S.R.L.

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