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BPO - Contact Center in Bucharest, Romania Key Responsibilties
Deliver exemplary customer service via phone coils I emailI social media
As port of thе Contact Center team, answer inbound coils /emailI social media messaging from world leading tourism & vocation planninggroup' customers, and handle queries about new vocations reservations, changes to existing bookings and other aspects of hospitality. services, baggage queries
Excellеnt speaking and writing skills in Frеnch languаgе - fluency in speаking аnd wr iting correctly and аt eаse, plus good lеvel English knowledge
Prеvious work еxperiеnce in internationаlvocаtions planning,travel, hotels operations is o valuable advantage
Specialized skills required: Good Communication and Customer Service skills,ony experience in BPO I Contact center will be on added advantage
Graduate in any discipline I Under graduates
Willingness to search for required information from customer witha strong focus on solving clients requests
Proficient in Microsoft Office. Outlook
Willing to work in o contact center environment with rotational shifts
Part of India's largest travel business group 'InterGlobe Enterprises' with experience of over 25 years in building and representing global travel brands.
InterGlobe Technologies (IGT) is comitted to enable better travel by delivering highly differentiated customer experience, enhanced business process management and domain driven technology management across the entire spectrum of travel, transportation and hospitality domain.
Focused on delivering high quality IT & BPO solutions, IGT is currently present with operations on five continents, having more thanemployees.
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