Publicat 14 Aug 2019 | Reactualizat 11 Sep 2019 | Expiră 14 Sep 2019

Consulting Support

1 post
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Candidatul ideal

The role and your mission
Your role will be to manage a portfolio of clients – predominantly providing support in delivering renewal projects as well as performing ad-hoc administrative tasks:

  • Develop a close working relationships with the client – this requires a deep understanding of the client’s requirements, team structure, expectations and preferred way of working;
  • Requesting details of scheme configuration, history and policy documentation from existing providers;
  • Completing Benefit Summary Tables, Quote Requests and Quote Comparison Tables;
  • Processing of Instruction to Proceed once preferred provider is selected to complete a renewal;
  • Ensuring all provider documentation is present, correct and available;
  • Run and manage renewal reporting;
  • Invoice processing: full reconciliation of the invoices received from the provider against internal reports, investigate errors and provide resolutions;
  • Providing support in underwriting and claim processes;
  • Updating and maintaining all internal systems and documentation;
  • Collaborative working with other areas of Thomsons in managing the client portfolios;
  • Maintaining relationships with internal and external stakeholders.

Descrierea jobului

What skills and values you will bring:

  • High standard of communication in English - both verbal and written;
  • High attention to detail;
  • Initiative and dedication to deliver results and drive improvements;
  • The ability to meet deadlines and a real desire to achieve results;
  • Good Microsoft Excel skills;
  • Good social skills, confident in speaking to people and dealing with challenges;
  • Excellent timekeeping and attendance .

Would be a plus:
  • Experience of working in a customer service environment;
  • Experience of working with tight deadlines.

Our PINK benefits and culture:
  • An opportunity to work in a fast growing, innovative company with lots of room for progression;
  • A fail-friendly environment that encourages learning and initiative;
  • Fast-paced, agile work environment and the opportunity to work with our impressive clients.

Descrierea companiei

Thomsons Online Benefits will use the personal data provided in this application to consider your suitability for a role within the organization and to communicate with you. Please find our full privacy notice on our Company Website.


There’s nothing ordinary about Thomsons Online Benefits :)

Our passionate PINK culture, benefits expertise, collaborative partner ecosystem and our innovative technology are as extraordinary as our people. Our people, power the rocket ship that is our Darwin™ product – a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies.

500+ Thomsons People are devoted to helping HR and reward professionals to deliver impactful, cost effective benefit schemes, whilst enabling their employees to engage with their benefits, throughout their lives. We work with the world’s leading employers to maximize the power of Darwin™ in over 85 countries and around 25 languages

If you wish to apply directly please send us your detailed English resume at:

For more information please visit our careers website:

Consulting Support  -  Thomsons Online Benefits

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