Acest anunț a expirat și nu este disponibil pentru aplicare.
- Displayed success in a similar position for at least 5 years;
- Experience in a similar company is clearly a plus ( inbound customer support );
- Strong desire to succeed and grow professionally;
- Have a structured approach to problem-solving;
- Ability to work independently, identify challenges and propose solutions;
- Ability to take initiative in a constantly-changing work environment;
- Great team player;
- Fluency in English & Italian;
- Strong customer orientation and client management skills;
- Excellent communication and negotiation skills and an eye for detail;
- Dynamic, analytical and structured person; hard worker, highly organized;
- Find new customers, provide customer support, engage in marketing planning and execution while ensuring overall smooth business operations;
- This role also calls for highly adaptable profiles that are keen to tackle different issues and will demonstrate ability to push new initiatives and positively challenge the existing;
- Engage in social media marketing;
- Attract, convert, engage and retain customers , provide support to the new customers. This requires a commitment to operational excellence, a deep understanding of customers’ life cycle, the capacity of out-of-the-box thinking, and a customer centric mindset;
- Engage with potential customers face to face;
AlmavivA is a pacesetting Italian Group in the information and communication technology sector. With 42,000 people, 10,000 based in Italy and 32,000 overseas, AlmavivA is the 5th private Italian Group in terms of people worldwide, with a turnover of € 772 million in 2017.
AlmavivA Services is a branch of AlmavivA Contact and it offers business-process outsourcing services as an off-the-shelf option with an unparalleled time-to-market record in the sector.
First set-up in 2016, AlmavivA Services offers a broad and innovative gamut of value-added services for the customer-relationship-management sector, fulfilling sector requirements within the European Union. The Company is a branch of AlmavivA Contact, a frontrunner on the Italian market for over 20 years, dealing in outsourced CRM services for private enterprise and the public sector.
Its goal is to develop a successful customer-experience strategy for its customers on the European markets for the TelCo & Media, Energy & Utility, Government, Financial Services and Transportation & Logistics sectors.