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About your skills:
Excellent spoken and written English skills.
Excellent telephone handling skills including strong listening skills.
Outgoing and extremely confident personality.
Self-motivated, organised and able to manage your workload independently.
Able to work in busy high volume and targeted environments.
A good working knowledge of Microsoft Office, Outlook and Excel.
Reashore, based in Cluj, is recruiting for one of England's largest private colleges. Our partner delivers executive education courses and postgraduate degrees to students worldwide. We are looking for highly motivated Course Advisors who will manage the pipeline of prospective applicants. This role provides an exciting opportunity for individuals who enjoy working with people and who can deliver an excellent level of customer support
What you will be doing:
Telephoning and emailing potential learners.
Providing individually tailored advice to prospective customers.
Updating internal reports with details of your daily activity and output.
Liaising with internal departments to answer queries about student enrolment and funding
Collating relevant information required by Management and other departments.
Providing outstanding customer service with all customers and stakeholders in a timely manner.
Working to achieve or exceed set KPIs.
The working timetable is 11:00-20:00 Monday to Friday
Competitive salary plus bonus
Training and coaching
Great team spirit
Development and career progression
Reashore is a young, dynamic company specialising in offshore outsourcing. Based in Cluj, our team of western European managers are passionate about what they do, their clients and their people. We pride ourselves on providing our international partners with the best support services in the market and to achieve that we surround ourselves with a team of talented, motivated and vibrant individuals. We are always on the lookout for ambitious, stand-out people so if you want to join us to have an enjoyable, rewarding career then please get in touch.