Client Advisor with Italian & English - Bucuresti
- Advanced Italian skills;
- Advanced English skills;
- Basic accounting knowledge;
- Work experience in customer support will be considered as an advantage;
- Team player;
- Communication and negotiation skills.
- Responding promptly to customer inquiries;
- Understand the customer's needs and assist with general inquiries via phone and e-mail ;
- Payments posting (checks, wire transfer, ACH) according to the given instruction;
- Payment reconciliations (returned payments, misapplied payments and refunds);
- Payment identification (when there are not enough information regarding sender and instruction) ;
- Maintain communication with involved departments (billing, contract maintenance, legal);
- Preparing financial reports for specific activities
- Private medical insurance;
- One month start-up training;
- Meal Tickets;
- A 7card Subscription.
- Incentives and also bonuses for our employees – financial and non-financial
- The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.
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CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies. We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability. We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)
In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member. Join our team: if you think you fit the profile, than we are looking forward to meeting you!
Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf