Education and experience:
Work Experience: 2 to 3 years of experience in a similar role
Knowledge and Skill Requirements:
Fluent (C1) in French language
Technical skills :
Have the sense of service
Be strict to respect the process
Be proactive to improve process
Possesses a continuous improvement mind-set and is receptive to change
Be ingenious to work with performance
Have team spirit
Control the client Relationship
The BVRH team is one of the organizations inside the BU HCM in France.
Le Bureau Virtuel RH is a paperless offering. ADP proposes to the clients a web application to classify and to dematerialize different documents.
Part of the HCM Centre of Excellence, the Implementation BVRH Analyst role is to realize activities for achieving analysis to define specifications for building effective systems, capable to meet users requirements.
Le Bureau Virtuel RH is a document management service business dedicated to experts of the HR function, allowing easier access to the entire HR documentation and ensuring long-term archiving, developing according to client demands and the newest technological developments in the field.
Scope of Responsibilities :
Broadly, the scope of responsibilities is as follows:
Project Implementation BVRH for client:
Start Project by collecting all relevant data and analyzing the payroll offer in place
Initiate and maintain client contact in order to create an analysis dossier
Exchange with the ADP provider when activating BVRH specificities
Test the applicability of selected client preferences
Deliver the service
Follow-up the first use
Manage the configuration of several parameters (PARAMETRAGE), testing data integration and ensuring the long-term preservation of data
Create analysis documents with functional specifications for the R&D department in order to enhance the software with customer’s requirements, resulting in new software versions
Analyses, researches and gathers appropriate information on existing Client HCM IT systems as well as on any interface requirements, business process and operational needs. Leverages domain expertise and industry leading best practices in order to provide consultation during business analysis and recommend optimal long term IT solution design.
Coordinate the collected data and synchronizes actions with the payroll Project Manager
Manage the client Check
Manage the release
Support the client through the deployment
Follow the production during the 2 first months with the client
Respect the dedicated process
Use CRM to update indicators, create cases to tier 2&3 support teams, follow-up
We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage. ADP serves more than 610,000 clients around the world today and helps organizations of all types and sizes unlock their business potential. For 60 years, we’ve led the way in defining the future of business outsourcing solutions and we remain one of the world’s most innovative, diverse and admired companies to work for today.