Publicat 16 Mar 2019 | Reactualizat 11 Mai 2019 | Expiră 16 Mai 2019

Business Systems Support Analyst

1 post |  Aplicare externa
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Candidatul ideal


University degree in relevant functional business areas or Information Technology.

Minimum of 3 years relevant multi-discipline work experience, preferably within an international organization with multiple locations (some years of experience may be compensated with professional qualifications).
Fluent English language skills: verbal, reading and writing.

Experience with Business Intelligence and/or Analytics systems solutions, such as Tableau, Microsoft Power BI, Oracle Business Intelligence Enterprise Edition.

Exposure to modern Business Systems solutions: Ecommerce, Robotic Process Automation
Thorough understanding of integrated systems and global IT functions.

Ability to understand rapidly evolving technologies and relate to current business demands

Experience with advanced use and administration of Microsoft Office 365 applications: SharePoint, Teams etc. is an advantage.

Knowledge and/or experience in using ERP business systems (Oracle EBS is a plus).

Expertise in one or more functional areas (Order Management, Operations, Planning & Manufacturing).

Demonstrated high aptitude for learning new Business Systems and processes in depth and detail.
Involvement in medium or large scale projects.

Descrierea jobului


Provide input to the Flow Europe Business Systems strategy, translate strategies into Business Systems related solutions and support their implementation.

Represent Flow Europe Business Systems in global Business Intelligence/Analytics and Automation forums and Centers of Excellence.

Business Intelligence/Analytics: Gather reporting and analytics requirements from business requestors to define the scope of work. Develop and provide Tableau reports and dashboards based on business requirements and assist business users with testing and validation. Provide support to end users and facilitate issue resolution with the relevant support groups and start an escalation process if required. Implement efficient processes for reporting self service for different groups in Customer Care and Operations.

Support Office Automation (BOT) initiatives: Gather automation requirements from business requestors to define scope and scale of work. Participate in the implementation projects. Assist business users with testing and validation.

Microsoft Applications: Support the development and implementation of initiatives related to Microsoft applications, such as SharePoint and Teams. Provide ongoing maintenance and implement improvements.

Communicate promptly and efficiently with all relevant support departments or individuals.

Provide input on status of current Business Systems projects and activities to Europe Business Systems organization.

Perform analysis of business processes, data and issues, provide expertise for functional areas related to Business Systems and processes and provide guidance in change management.

Assist with the requirements definition including final report, user interface, logical system flow.

Support with testing activities: ticket based, for enhancements (Business Systems Change Order), business systems implementation projects.
Prepare, review and update training materials and application documentation as required

Provide training and support to new team members and end users on the functionality of the assigned Business Systems

Other activities as requested by direct manager.

Descrierea companiei

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

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Business Systems Support Analyst  -  Emerson Electric Co

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