Candidatul ideal

To Join Our Team You Will Need:

• Bachelor’s degree
• Overall work experience in Business to Business Customer Service or Billing or Sales, of at least 1-2 years
• Any experience within automotive/industrial environment will be considered as a strong asset
• Ability to work in a team: resilient, support team goals, take initiative, seek to give and receive help and feedback
• Profound IT Skills especially in Excel (other: Microsoft Office, MS Access, SAP R/3)
• Ability to manage and consolidate high data and solve daily challenges independently
• Confident and professional behavior throughout all hierarchy levels of the business
• Fluency in English; additional language knowledge such as Spanish or French would be a plus

If You Join Us, You Will Enjoy:

• Competitive salary package
• Free private medical services
• Flexible benefits from your favorite brands available on flexible benefits portal
• 25 vacation days/year
• Referral bonuses for new hires recommended by you
• Work from Home & Flexible Working Hours
• Discount price to purchase Goodyear tires.
• Discount on products and services through agreed partnerships.

Descrierea jobului

Job Purpose:
Understand and contribute to the company & supply chain strategy. Contribute and support the company and one team philosophy by continuously developing communication skills, proactive mindset and business expertise to ensure the highest possible outcome for the customer.

Main Responsibilities:

• Invoicing complete - and correctness: billing due list and error handling
• Blocked documents: price-checks and removal of billing blocks
• Rebate agreements: settlement and reversal of unused accruals
• Invoice claims and disputed amounts: credit-/ debit note handling
• Claim resolution: Management of credit-/ debit notes of any kind of delivery issues and cross-functional coordination with logistics departments
• Management of customer return requests and collection notes
• Initiate carrier reimbursement in case of transport losses
• Maximize customer satisfaction related to service and behavior, by ensuring efficient and effective interaction with internal customers
• Follow defined standards and guidelines and propose improvements in line with the company Class-A mindset
• Maintain a close working relationship within Supply Chain, Pricing department and regional Process & Systems team. Continuous communication in order to enable the best decision based on the latest available information

Descrierea companiei

Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 47 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

In Romania, Goodyear Dunlop is present since 1999 and it is represented by two different legal entities, Goodyear Dunlop Tires (Sales Office) and Goodyear Dunlop Tires Operations.

Goodyear Dunlop Tires Operations Romania is the Global Business Services Center of Goodyear Dunlop EMEA. The GBS Center in Bucharest started back in July 2011. The core mission of the Center has always been to provide internal customer satisfaction with the shared responsibility of delivery - Driving performance as ONE TEAM.

Our purpose at Goodyear is to build trust and to create an environment where associates are inspired by work. We believe in our people and we embrace change in order to engage and enable associates to realize their full potential.

If you want to be part of a great team, based in Bucharest, to work in a fast paced, world class organization, then you are in the right place because we have the perfect job for you!

You can count on our flexible enviroment and many other benefits.

Just apply and let’s meet to discuss more about what we could offer you more and about your career opportunities!