Publicat 07 Nov 2019 | Reactualizat 03 Dec 2019 | Expiră 03 Dec 2019

Billing and Collection Associate with Hungarian

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Candidatul ideal

Knowledge, Skills & Experience:

  • Language skills : Advanced English language skills both written and spoken is a must, as well as Hungarian – direct cooperation with the Line manager at business partner headquarter Software Advanced user of Microsoft Excel required,
  • Strong attention to detail and organizational skills
  • Ability to deal liaise with colleagues from different cultural and professional backgrounds
  • Ability to work independently and strict adherence to deadlines
  • Experience from similar position or from UPC Direct product and processes of advantage

Descrierea jobului

The Billing and Collection Associate is responsible to ensure that the customers of our business partner M7 (former UPC Direct) are receiving accurate statements and the dunning and collection procedures are carried out in the highest level of quality and in timely and effective manner. Furthermore, the person is also responsible to provide visibility to the business concerning the performance of the dunning and collection processes and customer payment behaviours by delivering accurate analyses.

Main Responsibilities:

Responsible for the following billing and collection functions for the Hungarian market:

  • Billing and Collection
Ensure accurate, timely and efficient running of the Billing&Collection processes
Co-operate with IT support teams to ensure accurate billing runs
Ensure that all related reports and records are kept according to the guidelines
Keep accurate records for legal and tax purposes
Stricktly adhere to company policies and country legislature relating to the dunning process
  • Settlements
Ensure accurate, timely and efficient monthly processes including
Manual Reconciliation of Payments – via E-Bill, Direct Debit, Bank Transfer, etc.
Manage E-Billing system – customer queries, registrations, rejections
Ensure adjustment requests are up-to-date
Matching of customer receipts to outstanding balances
Reconcile all unallocated cash balances
Investigation and follow up of queries relating to receipts
  • Ad Hoc Assignments as instructed by the Line Manager
  • Implementation of new and optimization of existing processes, supporting training of the customer care team, coordination with Customer care team management
Key Measures:
Accurate and timely processing of billing and collection activities
Low percentage of billing errors
Effective management and reconciliation of customer accounts
Low percentage of unallocated cash receipts
Continuous improvement of collection efficiency

We will offer:
  • Challenging and varied activities
  • Opportunity to grow with us and help shape the development of a new project right from the start
  • Advancement opportunities in our international company
  • Attractive fixed remuneration with bonus opportunities and medical insurance
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Great office with modern workplaces
Join our team and apply now!
Our recruiting team is always available for questions at +40 268 30 94 94 and is looking forward to receiving your application at [email protected] or if you click apply.

Descrierea companiei

CCC is an expanding company focused on outsourcing services.

With more than 8500 employees at 22 locations (Aachen, Barcelona, 2 x Berlin, Biel, Brașov, Bratislava, Bucharest, Dortmund, Dresden, Duisburg, 2 x Essen, Gdańsk, 2 x Istanbul, Izmir, Leipzig, Paris, Riga, Sarajevo and Vienna)) Competence Call Center offers communication solutions for well-known national and international companies. This makes us part of a future-oriented industry in which every single employee profits from our sustainable development.

If you believe you have what it takes to join our team,we are waiting for your application! Come check us out!

For additional information, visit: and You can see our Location from Bucharest by accesing the Youtube link:

We look forward to receiving your CV via e-mail to [email protected]

Billing and Collection Associate with Hungarian  -  CCC

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