Back Office with German

Adecco Romania 1 poziție
Anunț verificat

Anunț verificat

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Candidatul Ideal

Education and Experience Required:
First-level university degree or equivalent experience; advanced university degree preferred.

Knowledge and Skills:
• Mastery in English and German.
• Strong knowledge of Microsoft Office tools, particularly Excel, Word, share points, automation and VBA skill is a plus
• MS Dynamics knowledge is added advantage
.• Excellent ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/stakeholder requirements.
• Strong communication skills (e.g. written, verbal, presentation)
• Advanced problem-solving and analytical skills.
• Excellent teamwork skills and open to learn, broad, in-depth knowledge of the end-to-end process of sales operations • Developed ability to work in a fast-paced environment and multi-task while paying close attention to detail.

Descrierea jobului

Responsibilities:

Performs partner and sales ops support activities on dedicated processes for Data Collection, Financials Claims, Partner Compensation
• Responsible for partner experience on defined area, driving functional in-depth day-to-day partner interactions and activities via email and phone
• Lead tactical execution as the front line for Partner inquiries and issue resolution
• Conduct regular operational reviews (current status, issues, next steps) for partners and sales
• Provide Partner and Sales with visibility and E2E support on the claims backlog situation, as well as support on disputes, questions, missing info etc
• Follow up with Partners and /or Sales on missing info/corrections/required clarifications
• Monitor and coordinate backlog management process - drive clean-up all backlog payments in collaboration with Operations team in PXP
• Monitor and coordinate data collection process , drive resolution with partner on missing or incorrect, incomplete data • Deliver Partner trainings and information on Operations processes and tools as needed
• Participate in new partner set ups, manages partner onboarding on defined processes
• Coordination of ticket management with partners and operations team, as well as downstream system interlocks; ensure proper follow-up for timely resolution
• Ensure claims and disputes resolution and act as first escalation point for partners/sales
• Functional expertise on processes and market nuances to the extend as to provide guidance and consulting on functional processes and activities to Partners and Sales
• Contribute in reaching the defined process measures and business fundamentals (e.g. business KPIs)
• Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution
. • Ability to handle most unique situations, may seek advice in order to make decisions on complex business issues
. • Ensure Audit & compliance rules are enforced and applied

Descrierea companiei

Cine este Adecco? Adecco Romania este parte a The Adecco Group, lider local si mondial in furnizarea de servicii de resurse umane. Cu peste 33.000 de angajati full time si aproximativ 5.100 de sucursale, Adecco este prezent in peste 60 de tari si teritorii. În Romania, compania gestionează peste 8.000 de persoane plasate, are o baza de date cu peste 500.000 de candidaţi şi deserveste zilnic peste 600 de clienţi, toate acestea prin intermediul colegilor din cele 15 sucursale raspandite in intreaga tara.

Misiunea noastra este sa oferim oamenilor oportunități de angajare în orice etapă a carierei profesionale, iar companiilor, talentele de care au nevoie. Consultantii nostri sunt entuziasti si pasionati, sunt profesionisti specializati in domenii si industrii multiple, au experienta si capacitatea de a-ti intelege dorintele si planurile de cariera si de a gasi job-ul potrivit pentru tine. Credem in tine! Construirea unei cariere durabile este un proces continuu in care ai nevoie de motivatie, un plan de actiune, flexibilitate si disciplina. Succesul inseamna cunoasterea calitatilor personale si increderea in acestea. Descopera Adecco si vino sa desenam calea in cariera impreuna. Noi si voi, suntem Adecco. Daca nu ai gasit un rol potrivit experientei tale, dar vrei sa fii la curent cu job-urile din piata, viziteaza website-ul adecco.ro, sectiunea RESURSE, unde iti poti inregistra CV-ul în baza de date Adecco. Ai vrea ca totul sa fie mai rapid si mai simplu de atat? Atunci descarca aplicația Adecco Jobs valabilă în AppStore și GooglePlay si fii la curent cu noile job-uri.

Ne gasesti si pe Facebook, Linkedin, Twitter si Instagram ! Toate datele și CV-urile sunt tratate cu confidențialitate si vor fi luate în considerare în proiectele ce corespund experienței tale profesionale.

Publicat 19 Sept. 2022 Reactualizat 17 Oct. 2022 Expiră 19 Oct. 2022
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