Publicat 13 Ian 2020 | Reactualizat 10 Feb 2020 | Expiră 13 Feb 2020

Back Office Specialist with French

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Candidatul ideal

  • High School Diploma or Secondary School Completion Equivalent is the required minimum. A Bachelor’s Degree in any field is a preferred.
  • Experience with cross-functional engagements
  • Intermediate use level of the Microsoft Office Suite
  • A proven record of success in following and executing against defined transactional processes and meeting expected service levels, with the goal of exceeding them.
  • IT Related Experience is a huge plus.
  • Required Language Thresholds: French: (C2: Native-Level Fluency) English: (B2-Independent User Level)

Descrierea jobului

  • Support the quote acquisition process and manage service approvals for various categories and stakeholders.
  • Act as a query and escalation point of contact for both internal and external stakeholders.
  • Contribute to operational performance management through ad-hoc and recurrent reporting
  • Monitor service interventions related times of delivery and identify specific actions, to avoid breaching the time limit agreed to in the contract
  • Support the daily operational management of the service and delivery time management.Pursue any opportunity to maximize Profit and Loss performance, as well as overall efficiency measurements

Descrierea companiei

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.


Back Office Specialist with French  -  HCL Technologies Ltd.

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