Back Office Information analyst - French Speaker

Oraș de lucru
Tipul job-ului
Departamente
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

Skills:
  • Sense of initiative and excellent time- and self-management
  • Flexible way of working and willingness to operate within a team
  • Stress-resistance and professional relationship with clients
  • Service- and solution oriented
  • Transparent working method
  • Good oral and written expression and comprehension in all required languages
  • Fast Knowledge Transfer and Steep Learning curve
  • Knowledge of commercial back office processes is a plus
  • General knowledge in book-keeping is a plus

Languages:
  • Fluent in English (CEFR – Level C1)
  • Good basics in French

IT:
  • Computer and internet affinity and good technical understanding
  • Ease regarding the work with varying software, applications and systems different from product to product
  • Professional Microsoft Office skills, esp. MS Excel and MS Word

Education:
  • Bachelor’s Degree in Business, Accounting or other relevant field

Experience:
  • Graduated or first practical experiences on the job in a comparable roleExperience in credit insurance, information/collection/banking business is a plus

Descrierea jobului

Operational activities:
  • Manage reconciliation, policy issuance, processing of all types of customer requests, and updating/billing of customer accounts after product/service installation
  • Handle customer or intermediary requests/difficulties in collaboration with direct sales or account management
  • Provide service to external and internal teams:
- Produce contractual documents
- Perform all tasks that enable policies to be properly managed from an IT, contractual and billing perspective
- Handle all incoming internal requests from commercial teams, risk teams and other departments as required
  • Follow-up and Support:
- Perform daily settlement monitoring and incident management and implement corrective actions
- Provide a high level of support to external clients, gathering relevant information, developing solutions and communicating effectively with all stakeholders
  • Process and control :
- Identify and implement process changes that generate workflow efficiencies and productivity gains
- Ensure that all required information is captured in group or local tools as appropriate
- Contribute to local and group reporting, providing accurate and timely data
  • Risk and compliance:
- Adhere to compliance standards set by Coface and external regulators
- Adhere to and comply with IT security policies at all times

Descrierea companiei

Coface has been helping for at least 70 years the companies by developing and contributing to their sustainability around the world. The Group, which aims to be the most agile global credit insurer in the industry, is present in 100 countries and has 4,300 employees. Coface advises clients at every stage of business development, risk prevention and evaluation, in order to take the best decisions.

In Romania, Coface has been present for over 21 years and is the only provider of integrated credit risk management services: Credit Insurance, Business Information and Debt Collection.

Coface sprijina societatile comerciale de cel putin 70 de ani, dezvoltand si contribuind la sustenabilitatea acestora in intreaga lume. Grupul, care isi propune sa fie cel mai agil asigurator de credit din industrie la nivel global, este prezent in 100 de tari si are 4.300 de angajati. Coface ofera consultanta clientilor in toate etapele de dezvoltare a afacerii, cu privire la prevenirea si evaluarea riscurilor, pentru a lua cele mai bune decizii.

In Romania, Coface este prezent de peste 21 de ani si este singurul furnizor de servicii integrate de gestionare a riscului de credit: asigurarea creditelor, informatii de afaceri si managementul creantelor.

Publicat 30 iun. 2022 Reactualizat 28 iul. 2022 Expiră 30 iul. 2022
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