Publicat 02 Mar 2021 | Reactualizat 01 Apr 2021 | Expiră 02 Apr 2021

Account Trainer with Italian and English - Work at Home

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	Excellent communication skills in Italian, both oral and written
	Fluent communication skills in English
	Ability to prepare and deliver high quality training in English
	Familiarity with iOS and/or macOS, or comparable technology, is preferred
	Proficient with spreadsheets, word processing software and working knowledge of computer operating systems, device networking and computer applications
	Strong organisational and persuasion skills
	Ability to connect with groups as well as and individuals so effective training and coaching can be delivered to ensure an engaging and effective learning environment
	Must be accredited to deliver account training per client specified Instructor Accreditation Program
	Organise training and coaching schedule for staff
	Deliver content in both classroom ana virtual hence d distance learning settings
	Create a positive training environment that is welcoming and engaging and, positive, and free of intimidation
	Conduct effective induction and training methods
	Ensure employees can learn on the job in a safe nesting environmentOccupied him/herself with nesting and nurturing
	Work closely with the Operationss team to be aware of ensure any training and retraining needsis handled accordingly
	Provide updates and reports on team performance team of agents when requested

What we can offer you:

	40 hours indefinite contract
	Competitive monthly salary
	Learning & and dDevelopment opportunities
	Internal growth and cCareer possibilities prospects within the team and company
	Attractive Benefit Package
 SYKES is a leading, global digital-marketing and customer-care outsourcer. SYKES provides differentiated, full lifecycle customer-engagement services to Global 2000 companies and their end consumers at key touchpoints. Headquartered in Tampa, Florida, SYKES’ comprehensive suite of solutions addresses the needs of major companies around the world — serving such industries as communications, financial services, technology, healthcare, transportation and leisure, insurance, retail and energy.
Account Trainer with Italian and English - Work at Home  -  SYKES ENTERPRISES EASTERN EUROPE S.R.L.

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