Publicat 05 Ian 2021 | Reactualizat 22 Ian 2021 | Expiră 04 Feb 2021

Account Advisor with English - Brasov / Bucuresti

15 posturi

Candidatul ideal

Job AD # CGSRemote

In the light of recent events, we are moving forward and we’re looking to expand our team. If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via videoconference.

Also, you will have the opportunity of working from home given the current emergency state in our country, hence all our trainings will be held through an online platform.

We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

We are looking forward to getting to know you!

So, if you have the following, make sure to let us know!

  • Business fluency in English (written and spoken) required;
  • Advanced Excel skills ( VBA & Macros, Data, Power Query, Tables & Formatting, Pivot Tables & Pivot Reporting)
  • An excited believer in our product and what it offers to our clients;
  • A problem solver who is excited by diagnosing complex issues;
  • Outgoing and energetic, allowing your personality to shine through your work;
  • A self-starter with the ability to work independently;
  • Passionate about helping clients.

Descrierea jobului

  • Be an expert for all EMEA accounts, acting as a resource for our clients across Europe;
  • Educate and empower our customers to become better users of our product;
  • Answer all questions related to the product and escalate when necessary;
  • Help diagnose and resolve technical issues to improve overall client experience with us;
  • Own the customer experience and work to exceed their expectations;
  • Make an impact on our clients by maintaining friendly and helpful relationships;
  • Proactively look for solutions to problems and propose improvements if something could work better;
  • Think of creative ways to improve team efficiency and structure as the company continues to grow;
  • See your own ideas help change and grow the EMEA Support team.

Benefits:
  • Employee referral bonuses;
  • Private medical insurance;
  • One month start-up training;
  • Meal Tickets;
  • A 7card Subscription.

Descrierea companiei

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

www.cgsinc.com

Learn more about our Privacy Policy for the purpose of GDPR by clicking the link: http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf

Account Advisor with English - Brasov / Bucuresti  -  Computer Generated Solutions Romania SRL

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