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CUSTOMER REPRESENTATIVE Quality, Seatbelt Plant Arad

JOYSON SAFETY SYSTEMS ARAD SRL
1 position
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Ideal Candidate

— University degree (Technical profile – is an advantage);
— Experience in customer relations in automotive industry or similar position;
— IATF 16949, Core tools, Problem Solving tools knowledge;
— PC operating skills – MS Office;
— Fluent in English (German is an advantage);
— High stress tolerance and problem solving abilities;
— Outstanding communication and negotiation skills;
— Team work oriented and good interpersonal skills;
— Willingness to travel.

Job Description

— Keeps customer relationship regarding product quality;
— Elaborates and controls internal documents and customer requested documents related to products and processes quality;
— Designs control plan for prototypes, pre-production and mass production;
— Responsible for projects from prototype phase to EOP;
— Actively involved in designing PFMEA;
— Identifies and analyses risks, initiates corrective actions, verifies closing of action plans;
— Handles customer complaints related to products and processes quality including documentation in 8D reports or in the customer system format;
— Responsible for customer visits and audits related to quality issues;
— Plans the products testing according to the law and customer requirements.

Company Description

We are Joyson Safety Systems - A Mobility Safety Company

Joyson Safety Systems is one of the world's leading manufacturers in automotive safety systems with a turnover of around 5.3 bilion euros and more than 43,800 staff globally. At Joyson Safety Systems, we are strongly committed to innovation and progress. As a reliable and competent partner in the automotive industry, we develop and produce automotive safety systems and components that are used in vehicles worldwide. Our product portfolio consists of steering wheels, airbags and inflators, seat belts, plastic technical components, child restraint systems, electronic devices and sensors. We supply our products to nearly all major motor vehicle manufacturers around the world.

Published Jun 10, 2025Updated Jul 10, 2025Expires Jul 10, 2025
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