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Curriculum Vitae

informatii personale

 

M 30.04.1990

Permis conducere:  Cat.B, Data obtinerii:08.12.2008

Stagiu militar: da

obiectiv

 

Salariu: 3.200,00 USD / luna

Tip job: Full time

Departament: Office / Back-office / Secretariat, Administrativ / Logistica, Productie, Cercetare - dezvoltare, Transport / Distributie, Inginerie, Import - export, Controlul calitatii, Auto / Echipamente

Oras de lucru: Cluj-Napoca

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala

 

01.12.2015 - prezent

Departament: auto / echipamente

Titlu Job: warranty assessor

Responsabilitati:

Citroen&Peugeot:
• Ensure clear and correct communication with the dealer network
• Support warranty audits
• Assess the warranty claims according to the brand’s procedures and
technical knowledge
• Provide dealer support for all matters relating to warranty policy and
procedures
• Implement and control new warranty procedures in our market
• Ensuring the accessibility of our service towards the authorised
repairers and committing to reliable and fast response
• Accept and verify the eligibility of enquiries from dealers within
given deadline
• Assess pending warranty claims according to regulations and repair
procedures
• Training of team members/newcomers. Updating of training material
as required
• Assess prior approvals (approval for interventions) according to
regulations and repair procedures
• Organization of ramp-up activity, testing and quality check of
newcomer
• Escalating to the customer
• Tracking and treating debit claims
• Participating in platform projects (CHE FR quality monitoring and
giving feedback, India)
• Support on the monitoring the KPI status.
Ford:
• Transact mystery calls in the Romanian market.
•Calling Ford dealerships, fixing appointments with vehicle issue(ex.engine failure).

01.09.2014 - 31.12.2015

Departament: vanzari

Titlu Job: sales support engineer

Responsabilitati:

• Review the Request for Quote (RFQ) received from Clients
• Collaborate with sales department to understand customer requirements
• Size and select the products according to requirements and CRM application
• Select the appropriate technical documentation
• Specify a delivery time for the selected product.
• Provide general support for sales offices
• Verify the purchase order and ensure clean order handover to Order Fulfilment
• Act as a liaison between colleagues - factories – customers
• Develop and maintain a sound knowledge of products and applications
• Verify the Purchase Order (PO) to ensure that it is according to the offered financial and technical proposal
• Draw-up specific activity reports
• Offering solenoid, peristaltic, screw, piston, diaphragm dosing pumps, tanks, mixers, polycendos, etc. to our customers. Transact the orders came from customers. Making and keeping contact with customers from Hungary, Serbia, Slovakia, Croatia, Bulgaria, Slovenia, etc.
• Keeping contact with the mother company from Italy
• Resolving the technical issues, changing the products who already have warranty
• Translating brochures, manual utilisations from English and Romanian to Hungarian language

01.09.2013 - 28.02.2014

Departament: productie

Titlu Job: operator de masina

Responsabilitati:

• Operating and controlling Airbag Cover producing machines, verifying technical drawings.

studii

 

Facultati:

2013 - 2015 Masterat: Logistica Transporturilor Rutiere la Universitatea Tehnica din Cluj-Napoca din Cluj-Napoca.
2009 - 2013 Facultate: Ingineria Autovehiculelor la Universitatea Tehnica din Cluj-Napoca din Cluj-Napoca.

Premii

Proiecte
May 2013 - May 2013: Testarea centurilor de siguranta
Bachelor: Testarea centurilor de siguranta, rezistenta la rupere, Budapesta, 2013, Mai
Hobby-uri
Hockey pe gheata



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