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Curriculum Vitae

informatii personale

 

F 20.03.1988

obiectiv

 

UX/UI Designer & Iconographer

Salariu: nespecificat

Tip job: Full time

Departament: Grafica / Webdesign / DTP, IT Software

Oras de lucru: Bucuresti

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala

 

01.04.2016 - prezent

Departament: grafica / webdesign / dtp

Titlu Job: ui/ux designer

Responsabilitati:

• Create design deliverables such as wireframes, page flow diagrams, interactive prototypes, and design mockups for mobiles (Android & iOS), desktop (Windows & Mac), as well as web (desktop & mobile)
iOS or Android apps (mobile & tablets);
• Produce sketches, wireframes, navigation models, highly-polished look and feel drawings, illustrations, diagrams, etc. in an iterative environment
• Execute all visual web & mobile design stages from concept to final hand-off to development
• Present designs and key milestone deliverables to peers and executive level stakeholders
• Collaborate with the product management and developers to define and implement innovative solutions for the product direction
• Participate in and conduct user experience research activities such as usability testing, interviews, contributing to user experience research findings
• Iterate and improve on designs by incorporating users and product team feedback, and review the implementation of the design
• Participate in planning, estimating and scheduling activities
• Perform usability testing and user research to make sure design decisions fit the purpose

01.08.2013 - 31.03.2016

Departament: telecomunicatii

Titlu Job: technical support engineer

Responsabilitati:

• Resolution of customer product issues by providing technical help and advice on customer queries via email, instant messaging or phone
• Logging all reported issues in the ticketing system
• Escalation of identified product issues
• Provide customer feedback on product improvements to Product Management.
• Provide feedback on common product issues and level of product calls to Product Managers.
• Troubleshoot and diagnose the issues reported by the users
• Provide support and technical solutions to our clients (via our customer portal, mail, instant messaging, phone)

01.10.2012 - 30.09.2013

Departament: internet / e-commerce

Titlu Job: tech blogger/copywriter

Responsabilitati:

• Writing tech news about the latest gadgets/smartphones and games available on the market
• Writing tutorials of how to use smartphones and certain features of the smartphones
• Researching the latest gadgets/smartphones and games
• All the news/articles/tutorials were written in English

01.07.2011 - 30.11.2012

Departament: telecomunicatii

Titlu Job: specialist order support

Responsabilitati:

I worked for an American mobile phone company as an Order Support Specialist where I had to
assist native English and Spanish speakers and:
• Resolve customer questions, complaints and requests via telephone.
• Respond promptly to customer inquiries- Handle and resolve customer complaints
• Perform customer verification
• Manage customers' accounts
• Offer customer support using different software applications
• Record details of actions taken
• Provide support, including procedural documentation
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)

studii

 

Facultati:

2011 - 2013 Masterat: Traduceri literare la Universitatea din Bucuresti din Bucharest. Spaniola
2008 - 2011 Facultate: Limbi si literaturi straine la Universitatea din Bucuresti din Bucuresti. Engleza, spaniola

Premii

Traininguri
Jun 2015 - Jul 2015: iOS 8 Mobile App Design: UI & UX Design From Scratch

Sep 2014 - Oct 2014: Learn Photoshop, Web Design & Profitable Freelancing

Sep 2014 - Oct 2014: Grafica publicitara (avantaj)
Am urmat cursul de Grafica publicitara, nivel avansat, la compania Avantaj Consulting.
Jun 2014 - Aug 2014: Grafica Publicitara (incepator)
Am urmat cursul de Grafica publicitara, nivel incepator, la compania Avantaj Consulting.
Hobby-uri
Origami,Fotografia,Calatoriile,Fitness



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