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Curriculum Vitae

informatii personale

 

M 21.06.1996

Permis conducere:  Cat., Data obtinerii:30.09.2016

Stagiu militar: da

obiectiv

 

I can say about me I'm a highly motivated person and my objective is to obtain a position in a professional and friendly environment where my skills are valued. Also, I'm looking to expand my knowledge and skills in a long term employment.

Salariu: 3.500,00 USD / luna

Tip job: Full time

Departament: Juridic, Office / Back-office / Secretariat, Banci

Oras de lucru: Bucuresti

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala

 

01.03.2018 - prezent

Departament: financiar / contabilitate

Titlu Job: sr. chargeback analyst

Responsabilitati:

-Minimizes fraud loss and chargeback rates by employing effective detection and prevention methods.
-Analyze transactional and dispute reports to identify fraud and non fraud cases
-Processing and monitoring chargebacks fulfillment throughout the entire dispute cycle
-E-commerce fraud analytics, payment processing

01.10.2017 - 31.03.2018

Departament: juridic

Titlu Job: digital fraud analyst (operations associate)

Responsabilitati:

In BetArena Online i worked in operations department, more exactly in Fraud and Risk team. As a fraud analyst, i was responsable for observing various customer transactions to flag or identify suspicious activity. At the same time, this position assumed performing various operations such as: cash bonus seekers, multiple cc users, support and decline reports, alerts and reporting, KYC (CDD) checks, monitoring, payouts, AML (anti-money laundering) investigations, enhanced fraud and payments operations, chargebacks and re-presentment form.

01.12.2016 - 31.10.2017

Departament: banci

Titlu Job: customer support specialist

Responsabilitati:

The position in the Customer Care and Services department assumes the reception of the requests from the clients, offering support in the given situations both by phone and by e-mail. During my stay at ING Bank, I have received requests such as chargebacks, cards (verification of transactions in Cortex according to Visa), but also a legal part, mainly consisting of forced execution and garnishment procedures (document verification, unblocking or blocking accounts). The position is also subject to various payment investigations through communication with various departments of the bank.

studii

 

Facultati:

2015 - prezent Facultate: Facultatea de Drept, zi , anul 4 la Universitatea " Titu Maiorescu" din Bucharest.
2012 - 2015 Liceu / Școală profesională: Filologie Engleza la Colegiul National "Mihai Eminescu" din Botosani.

Premii

Traininguri
Oct 2017 - Nov 2017: Training Fraud / Compliance

Jul 2017 - Jul 2017: Training specializat in popriri/executari silite

Dec 2016 - Jan 2017: Training specializat carduri/chargebacks

Jul 2016 - Jan 2017: Training complet servicii bancare



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