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Curriculum Vitae

informatii personale

 

M 03.01.1990

Permis conducere:  Cat.B, Data obtinerii:27.01.2009

Stagiu militar: nu

obiectiv

 

I want to work in a professional, dynamic environment that will allow me to use the accumulated knowledge and opportunities to advance within the company.

Salariu: 3.000,00 USD / luna

Tip job: Full time

Departament: Petrol / Gaze, IT Software, IT Hardware, Management

Oras de lucru: Iasi, STRAINATATE

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala

 

01.12.2015 - prezent

Departament: it software

Titlu Job: specialist plan progres

Responsabilitati:

- Identified and managed critical dependencies, risks, issues and contingency plans and communicated impact to schedule and/or costs
- Ensured program and sub projects were tracking to schedule, scope and budget
- Managed the overall resource supply, demand and allocations for the program
- Responsible for data gathering and analysis for computer refresh in various departments and territories using MS excel
-Creating, updating and producing internal or client reports on a daily, weekly and monthly basis
-Keeping track of Project Analysts' work during client's computer refresh process
-Auditing Project Analysts' work during client's computer refresh process
-Creating and updating work instructions for any recurring reports

01.08.2014 - 31.12.2015

Departament: it software

Titlu Job: customer service agent

Responsabilitati:

- Diagnosis of technical problems reported by the customer related to Windows XP/7/8 - MAC OSX / Networking and Telephony
- Identifying and reporting knowledge gaps
- Acting as single point of contact for users, logging and managing calls within SLA, creating good perception of Service Desk
- Active Directory Management - Computers, Users, Groups
- Provided support for VPN and Remote Desktop
- Worked with Citrix environments, troubleshooting Citrix Client issues;
- Enabling ActiveSync
- Offering first line IT support (software, hardware, network and telecom related) by resolving as many issues as possible on initial contact, with a professional telephone manner and high attention to the customer’s needs and requirements

01.02.2012 - 31.12.2015

Departament: ong / voluntariat

Titlu Job: membru

studii

 

Facultati:

2013 - 2015 Masterat: Geologie de sonda si ambientala la Alexandru Ioan Cuza din Iasi.
2009 - 2013 Facultate: la din Iasi.

Premii

Conferinte
Jun 2011 - Jun 2011: AAPG Cluj
Annual gathering of AAPG's members.
Certificari
May 2004: ECDL



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