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Curriculum Vitae

informatii personale

 

F 29.11.1989

obiectiv

 

Tip job: Full time, Practică / Voluntariat

Departament: Vanzari, Resurse umane / Psihologie, Educatie / Training / Arte, Administrativ / Logistica, ONG / Voluntariat, Turism / Hotel staff, Telecomunicatii, Relatii clienti / Call center, Traduceri

Oras de lucru: Bucuresti, STRAINATATE

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala

 

01.09.2017 - prezent

Departament: telecomunicatii

Titlu Job: recruitment subject matter expert

01.07.2014 - prezent

Departament: resurse umane / psihologie

Titlu Job: recruitment specialist with croatian language

Responsabilitati:

- Answers questions from Hiring managers, candidates and local HR about recruitment process and specific requisitions
- Perform quality checks on incoming requisitions form from Hiring Manager
- Support Hiring Manager in the creation of the requisition form
- Maintain and updates job catalogue and knowledge database
- Create job requisitions and select predefined selection tools, methods and channels
- Handle posting to standard channels and agencies in line with locally defined guidelines
- Handles all incoming job applications (email, paper and through the system)
- Screens candidates (data quality, qualification, special conditions, online tests)
- Create candidate reports and ensures recruitment statistics
- Organizes interviews
- Reject candidates using predefined templates and maintain and update candidate database
- Closes requisitions

PoSting jobs, screening cvs, calling candidates, face to face interviews for internal positions.

01.11.2012 - 01.07.2014

Departament: relatii clienti / call center

Titlu Job: commercial assistant- export, croatia

Responsabilitati:

-Provide technical assistance to customers taking orders until delivery
- Provide responses to customer requests for product availability, technical capacity and conditions of use
- Registration and operation orders received from customers
- Negotiation the optimal quantity and delivery terms
- Communication with other departments for ensure delivery by customers (distribution and customer users) is made in due time and accordance with specified quality standards.
- Enforcement of trade conditions and export specifications
- To keep track of logistics and commercial claims made by customers

01.03.2012 - 01.11.2012

Departament: relatii clienti / call center

Titlu Job: customer support

Responsabilitati:

-Provide support and counseling by e-mail and by phone to international companies’ customers from France.
-Calling the customer to find out their opinion about our products, in order in improve the quality of our services.
-Ensuring customer awareness and understanding of the applicable elements of the Support portfolio

studii

 

Facultati:

Liceul Teoretic Neagoe Basarab, filologie franceza intensiv. Oltenita, jud. Calarasi- 2004-2008
Facultatea de Limbi si Literaturi Straine, din cadrul Universitatii Bucuresti, sectia de croata-franceza. 2008-2011.

Facultati in straiatate

Scoala de vara si voluntariat , iulie-august 2009- Koprivnica, Croatia
Scoala de vara si voluntariat, iulie-august 2010- Karlovac, Croatia
Scoala de vara si voluntariat, iulie-august 2011- Rovinj, Croatia

Activitati extracurriculare

Comunicativa, receptiva la nou, ambitioasa,responsabila, cu putere de adaptabilitate, cu simt
organizatoric, calma, diplomata

Premii

Certificari
Jan 2014 - Apr 2014: Institutul Cervantes

Voluntariat
Jul 2011 - Aug 2011: Eco Heritage Task Force- Rovinj, Croatia

Jul 2010 - Aug 2010: Eco Heritage Task Force, Duga Resa - Croatia

Jul 2009 - Aug 2009: Eco Heritage Tak Force- Koprivnica, Croatia



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