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Curriculum Vitae

informatii personale

 

F 28.05.1990

obiectiv

 

QA

Salariu: nespecificat

Tip job: Full time

Departament: Internet / e-Commerce, IT Software, IT Hardware

Oras de lucru: Cluj-Napoca

Nivel Cariera: Entry-Level (< 2 ani)

Disponibil: oricand

experienta profesionala

 

01.11.2016 - prezent

Departament: it software

Titlu Job: qa analist

Responsabilitati:

The main activity was testing on Xbox One. Functionality and Certification testing were undergone using Microsoft compliance test cases, and also finding and reporting issues;
Also, I performed testing on various applications and games for iOS and Android.
The types of testing executed: Installation, Compatibility, Sanity, Smoke, Regression and Compliance testing;
Manual testing was the main procedure and with provided documentation, test case were created and updated;
Bug tracking tools used: Jira, Mantis, Handsoft, Redmine;
Daily reports were sent to superiors after each testing round;

01.01.2016 - 30.11.2016

Departament: administrativ / logistica

Titlu Job: mailbox administrator

Responsabilitati:

Receive the inquiries in mailbox and classify if related to quotes or orders
Logging and creating tasks for all emails related to quotes and orders
Create order ID or quote ID
Assign order or quote to Group ID team
Perform Mk Data screening
Regular maintenance of records to remove duplicates and verify quality of the entry
Responsible for updating status in fields in our tools
Ensure compliance with Emerson Record Management Policy

01.11.2014 - 31.12.2015

Departament: vanzari

Titlu Job: retention specialist

Responsabilitati:

Check the status of the portfolio
Treat customers' request related to subscriptions
Implementing strategies for building customer loyalty
Graduating the training plan when taking over new activities
Training new team members regarding to the daily tasks

01.11.2013 - 30.11.2014

Departament: telecomunicatii

Titlu Job: customer care representative

Responsabilitati:

Treat customers' request related to subscriptions
Training new team members regarding to the daily tasks
Implementing strategies for building customer loyalty

01.08.2012 - 31.10.2013

Departament: vanzari

Titlu Job: business consultant

Responsabilitati:

Identification of communication needs and selling specific Vodafone products and services
Market research in the identification of potential customer non Vodafone (Orange / Cosmote / Rds / Romtelecom)
Optimisation subscriptions according to the profile of each client
Contacting Phone or land existing clients
Study the competition in order to draw new customers

studii

 

Facultati:

2015 - 2015 MBA: la din Cluj-Napoca.
2009 - 2012 Facultate: la din Cluj Napoca.
2009 - 2012 Masterat: Management la Universitatea Babes Bolyai, Facultatea de Studii Europene din Cluj Napoca.

Premii

Traininguri
May 2015 - Sep 2015: Manual testing
Practical training focused on manual and automation testing

Manual testing – Testing throughout the software life cycle
Documenting and bug reporting using JIRA
Tested websites on all available browsers: Internet Explorer, Chrome, Firefox, Safari, Opera
Creating detailed, comprehensive and well-structured design test cases and test plans
Automation testing - basic knowledge of: automation principles, writing and run automation test using Selenium IDE, Cucumber , run automated test cases using IntelliJ
Introduction in Performance testing: performance problems in a web system, basic knowledge of using Jmeter
Basic Knowledge of HTML, CSS
Working in Scrum methodology to implement Sprint items
Certificari
May 2009: Atestat C++



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