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Curriculum Vitae

informatii personale

 

M 12.10.1987

Stagiu militar: nu

obiectiv

 

Salariu: nespecificat

Beneficii: capatare de experienta si un venit suplimentar

Tip job: Part time, Full time

Oras de lucru: Bucuresti

Nivel Cariera: Manager / Executiv

Disponibil: oricand

experienta profesionala

 

01.01.2017 - prezent

Departament: telecomunicatii

Titlu Job: project manager

Responsabilitati:

Develops, evaluates and implements the area sales strategies, and make action plans in order to acchive all KPIs base on commercial policy;
-Performs weekly and monthly reporting on scope status and variations
-Excellent project management skills
-Able to work in a structured and independent way
-Ability to multi-task & flexible towards changes in day to day planning
-Team player with a positive can-do attitude
- Responsible with administrating the sales activities of the team in order to enhance the client portfolio, build consumer loyalty and maximize the market coverage;
- Analyzes the activity, the sales reports as well as other data to measure the productivity and the level of fulfillment of the department objectives of sales representatives and retail shops in the assigned area;
- Identifies the areas which require programs of improvement and development;
- Responsible with improving the sales skills of the team - Sales management routines (One 2 One; Sales Training);
- Delivers reports on the results of the entire sales team and reports on demand, on a periodical basis;
- Ensure a permanent balance of operational costs;
- Selecting and hiring people for sales positions;
- Create a positive, successful, and professional work environment where employees choose to work and achieve their goals
- Provides support to establish individual goals at each other subordinated persons;

01.12.2016 - prezent

Departament: relatii clienti / call center

Titlu Job: project coordinator

Responsabilitati:

Planning and managing of product development projects.
Overall responsibility for the successful execution of projects in order to achieve the project objectives concerning profitability, costs, quality and timing
Ensuring of simultaneous engineering as well as effective opportunity and risk management
Coordination of project team members, customers, internal and external development partners.
Functional leadership of the project team
Performance feedback of team members to the line managers
Planning and assigning work packages to the team while monitoring and controlling the progress
Overall responsibility and management of released project budget
Successful management of all project stakeholders interests
Project reporting and presentation to management committees
Create and maintain transparency within the project
Coordination and management of project changes considering the effects on the project objectives
Successfully ensure requirements management
Coordination of TeleSales Mobile & Fix, Retention, Collection, Survey.

01.02.2016 - 31.12.2016

Departament: relatii clienti / call center

Titlu Job: team leader

Responsabilitati:

Reporting target achievement to Manager, ensuring that each KPI is achieved
- Processing sales through backoffice team and quality control
- Managing backoffice team (Hiring interviews, Training, Daily tasks and Instructions)
- Quality control - agent feedback
- Claims processing and resolution

studii

 

Facultati:

2009 - 2011 Masterat: Managementul financiar bancar la Dimitirie Cantemir din Bucuresti.
2006 - 2009 Facultate: Relatii comerciale si financiar bancare interne si internationale / Finante banci la Romano-Americana din Bucuresti.

Premii

Certificari
Jan 2015 - May 2015: SISIF DorInvest
Certificare ASF
Mar 1999: Stenodactilograf

Premii si Distinctii
May 1997: Locul III informatica pe judet

aptitudini

 

Limbi straine(Scris,Vorbit,Citit):

franceză(incepator,mediu,incepator)



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