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Curriculum Vitae

informatii personale

 

M 13.12.1985

Permis conducere:  Cat.B, Data obtinerii:07.12.2004

Stagiu militar: nu

obiectiv

 

Salariu: nespecificat

Tip job: Full time

Departament: IT Software, IT Hardware

Oras de lucru: Brasov

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: 17.08.2015

experienta profesionala

 

01.11.2015 - prezent

Departament: it software

Titlu Job: programator ajutor

Responsabilitati:

Manage, monitor and troubleshoot Debian servers and services.
Keep up and running critical devices.
Manage and maintain office network devices.
Manage and maintain employee laptops. Install and configure MacOS and Windows systems, install necessary apps, troubleshoot software, hardware and performance issues.
Technical support L2 .
Technical contact with the voice carriers
Configure SIP trunks and test interconnection with upstream carriers.
Troubleshoot VOIP issues and disputes.
VPN configuration.
PCI DSS project, vendor selection, PCI requirements, risk assessment.
Manage and install Linux virtual machines.
Use and configure Subversion repositories
Ansible - systems management, deploy applications

01.02.2012 - 31.10.2015

Departament: specialisti / tehnicieni

Titlu Job: it support technician

Responsabilitati:

Take calls, emails and incidents from users and solve their issues regarding the CAFIS software ( Cogent Automated Fingerprint Identification System )
Administration-monitoring-troubleshooting of Linux/Unix servers, Storage HP EVA 6000, Storagetek L180 Tape Library
Install new Linux systems
Configure DNS server on Centos 6 systems
Configure Email services on Linux servers
Perform installation of new operating systems on blade servers HP ProLiant 460C
Creating, increasing or decreasing, mirroring file systems according to requests (HP Command View EVA, LVM )
Configure backup jobs using Brightstor Enterprise Backup software and troubleshoot when faults occurs
Performing monitoring check routines on the servers and Nagios service definitions in order to monitor different aspects of the Linux/Unix machines
Maintain Windows, Linux and HP-UX servers and services in running state
Security configuration for Linux and Unix servers
Develop and adapt shell scripts
Promptly react and response to alerts of the monitoring platform when received
Handle and solve technical issues prior to escalate to the HW or SW Support Team
Be in contact with customer and offer application support
Answer incoming calls and log all customer questions and issues accurately and efficiently into the ticketing system OTRS.
Troubleshoot hardware,software and network related issues
Be in contact with HW Support Team when HW faults occurs
Perform 24x7 on-call operation

01.04.2011 - 01.02.2012

Departament: it software

Titlu Job: it support technician

Responsabilitati:

Manage Users and Groups using Start Configurtion Manager ( Genesys Solutions )
Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system BMC Remedy
Escalate problems to the next level of support when necessary
Troubleshoot software issues by analysing aplication's log on UNIX and Red Hat Linux servers
Analyze and modify,when necessary, data stored on db Oracle

15.11.2010 - 30.03.2011

Departament: it software

Titlu Job: it support technician

Responsabilitati:

Maintain aplications services in running state
Analyze aplication's log on HP-UX and Red Hat Linux remote servers
Escalate problems to the next level of support when necessary
Download and analyze statiscs files from HP-UX server

studii

 

Facultati:

2016 - 2019 Facultate: la din Sibiu.
2005 - 2009 Facultate: Informatica la Universitatea "La Sapienza" din Roma.
2001 - 2005 Liceu / Școală profesională: Informatica la ITIS B. Pascal din Roma.
2000 - 2001 Liceu / Școală profesională: Informatica la Colegiul National "Doamna Stanca" din Fagaras.

Premii

Certificari
Dec 2016: LPIC-1



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