01.10.2015 - prezent

Departament: administrativ / logistica

Titlu Job: packaging design and dispatch team leader

Responsabilitati:

1. Coordination of the packaging design and planning process
- responsible for the accurate planning of available one way and returnable packaging
- coordination of new packaging design and ordering
- responsible for packaging cost reduction and packaging improvement
- managing packaging processes with the external service provider
2. Coordination and set up of the Packaging Center of Competence
- process design and implementation for the center of competence
- definition of testing methods, procedures and machines: vibration testing, climate and humidity testing
- definition of packaging standards for the division and prototype manufacturing
3. Coordination of the dispatch process, coordination and management of the external service provider, as well as claim management
- coordination of the dispatch team in order to ensure failure free, on time deliveries to customer
- set up key performance indicators for the team
- ensuring that VDA, ISO and general business requirements are met by the external service provider
- bench marking with other sites
4. Responsible for internal audits or customer audits and visits together with the quality department

01.04.2013 - 30.09.2015

Departament: administrativ / logistica

Titlu Job: customer service desk and esp management

Responsabilitati:

1. Management of complaints received from customers using specific quality management tools (8D, PSS)
2. Manage relationships with external service providers
3. Process control of shipment of goods from external service providers: process definition, training, documentation, creation and control of work instructions;
4. Management of problems arising during shipment of goods: e.g. deviations in quantities finished goods and packaging, incomplete documents, incorrect prices, incorrect customs declarations, damages during transportation;
5. Definition and execution of measures to reduce and avoid the complaints received from customers;
7. Creating and issuing of credit notes
8. Control of invoices from external service provider

01.09.2010 - 01.01.2011

Departament: educatie / training / arte

Titlu Job: voluntar

Responsabilitati:

Organizarea, impreuna cu angajatii institutului si echipa de voluntari, a conferintei de deschidere a institutului Zukunftsfaktor - Deutsche Sprache.

http://www.euro.ubbcluj.ro/de/idlf/Programm_Eroeffnungsfeierlichkeiten_aktuell.pdf

Realizari:

Organizarea cu succes a conferintei Zukunftsfaktor - Deutsche Sprache

01.11.2008 - 30.04.2013

Departament: imobiliare

Titlu Job: assistant manager

Responsabilitati:

1.Facility Management: administrarea si prelucrarea comenzilor de reparatii din filiala, transmiterea comenzilor catre prestatori prin intermediul SAP SRM (Proshop), prelucrarea facturilor si centralizarea costurilor de reparatii
2.Evidenţa şi întocmirea/ centralizarea rapoartelor şi situaţiilor solicitate de către sediul central
3.Arhivarea tuturor actelor conform directivelor organizaţionale aplicabile
4.Administrarea datelor LISY
5.Prelucrarea ofertelor imobiliare
6.Adaptarea, modificarea şi alcătuirea contractelor de închiriere / vânzare-cumpărare
7.Actualizarea ajustărilor privind investiţiile
8.Transmiterea tuturor documentelor relevante către sediul central
9.Întocmirea şi evidenţa planului săptămânal de lucru pentru angajaţii departamentului expansiune
10.Gestionarea actelor privind obiectele de investitii
11.Întocmirea de procese verbale şi note la dosar
12.Supravegherea termenelor de raportare

Facultati:

2009 - 2012 Masterat: International Management - german line of study la Babes Bolyai University., FSEGSA din Cluj Napoca.
2005 - 2009 Facultate: Management of European Institutions la Babes Bolyai University, Faculty for European Studies din Cluj Napoca.
2004 - 2008 Facultate: la din Cluj Napoca.

Facultati in straiatate

2006, 2008
Scoala de vara "Deutch als Fremdsprache"
Universitatea Augsburg, Germania
Bursa oferita de Institutul Bukowina, Augsburg

Activitati extracurriculare

Abilitati foarte bune de coordonare, organizare si lucru in echipa

Premii

Atestat European Computer Driving Licence

Atestat Lingua, limba engleza