01.01.2006 - 20.06.2013
Titlu Job: operations manager
Maintain all company records, shipping documents; answering telephones, managed 8 part-time employees; handled all customer service issues, responsible for receiving, stocking and shipping merchandise.
Scheduled work levels for Data Entry Personnel, and Shipping Department Personnel, managed 15 employees, handled all personnel issues from hire to termination. This is a hand on position that required all the elements of a small business, including trouble shooting and problem solving. Maintain all operations including system management, physicality management, personnel management, supply chain management, Reported directly to the partners as to daily production levels, shipments, and customer service.
Insured all requirements were meat on a daily, weekly, and monthly basis. Exceeded all sales projections, improved upon established work habits, and taught by example.