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Curriculum Vitae

informatii personale

 

M 05.04.1999

Stagiu militar: da

obiectiv

 

Sunt foarte harnic și ambițios, cu o mare pasiune pentru IT. Sunt în prezent în cel de-al patrulea an de studiu în domeniul automatizării și informaticii aplicate la Universitatea Tehnică de Construcții din București. Intotdeauna imi doresc sa ma imbunatatesc si caut un loc unde pot arata ce pot sa fac.

Salariu: 4.000,00 USD / luna

Tip job: Part time, Full time

Departament: Internet / e-Commerce, Inginerie, IT Software, IT Hardware

Oras de lucru: Bucuresti

Nivel Cariera: Entry-Level (< 2 ani), Mid-Level (2-5 ani), Fara experienta

Disponibil: oricand

experienta profesionala

 

01.08.2020 - 31.12.2020

Departament: administrativ / logistica

Titlu Job: lucrator comercial

Responsabilitati:

My responsibilities are:
-taking care that our online store works properly
-adding new orders in the system
-making sure that the parcels are sent to the right customer
-solving possible issues that can occur regarding the orders
-adding new products on our marketplaces and keep the account healthy
-solving all issues related with IT in the company that I'm capable of

01.06.2019 - 31.08.2020

Departament: it software

Titlu Job: operations engineer

Responsabilitati:

VidaXL is an online sales platform being based in the Netherlands and working with more than 30 countries, having its own warehouse and logistics teams which help in selling most of the products on our online web shops as well as collaborating with most of the important sales channels from all around the world.

Our day-to-day tasks are to handle the ownership of the entire Service Desk of the company by providing level 1 or 2 support to all the employees and also an incident management part being the 24/7 single point of contact on call helping with issues and escalating to higher levels as per standard or more complex procedures.


Our DOH responsibilities are split in a daily rotation and include the following:
- Monitoring business critical systems and assets, preventing possible outages
-Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible
-Log all Incident/Service Request details, allocating categorization and prioritization codes
-Keep users informed about their Incidents’ status at agreed intervals
-Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.)
-Escalate Major Incidents to the Incident and/or Problem Manager
-Escalate Incidents at risk of breaching Service Level Agreement to the Incident Process Coordinator
-Owns all Incidents and Service Requests throughout the lifecycle
-Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible
-Create and submit knowledge articles
-Maintain best practices on Active Directory and Office 365 as far as users, licensing, access and functionality: Ou's, Security groups, User related attributes - based on Company structure,Cleanup of old objects or unused objects
-DFSR File-server: Configure File-servers based on Company's Departments/Divisions/Teams, created the security group structure and applied NTFS security rights for team members to
traverse Departments/Divisions/Teams
-Microsoft and VMware virtualization
- Extensive use of Atlassian applications and add-ons ( JIRA, Confluence, Insight, EasyBI etc.)
- Magento access, order and product management
- Webshop management (order testing, cache clearing, server monitoring, generating reports and
coupon codes)
- SAP user access management
- Motorization and troubleshooting transformer tools for order intake and processing between
Magento and SAP (using ESB)
- Monitorization and troubleshooting reporting scripts (using Qlikview)
- Monitoring servers, services and networking equipment using PRTG tool;
-Power-Shell scripting

studii

 

Facultati:

2017 - prezent Facultate: Automatica si informatica aplicata la Universitatea Tehnica de Constructii Bucuresti din Bucharest.
2013 - 2017 Liceu / Școală profesională: Economic la Colegiul Economic Mihail Kogalniceanu din Focsani.

Premii

Proiecte
Nov 2018 - May 2019: Games
Am lucrat la un joc mobil acum ceva timp și în prezent lucrez la un joc platformer 2D pentru PC, ambele fiind realizate cu Unity.



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