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Curriculum Vitae

informatii personale

 

M 29.08.1984

Permis conducere:  Cat.B, Data obtinerii:20.08.2009

Stagiu militar: da

obiectiv

 

A bright future in a TOP Company where hard work, intelligence and creativity determines the value of the employee.

Salariu: nespecificat

Tip job: Full time

Departament: Asigurari, Financiar / Contabilitate

Oras de lucru: Bucuresti, Cluj-Napoca, STRAINATATE

Nivel Cariera: Manager / Executiv

Disponibil: oricand

experienta profesionala

 

01.12.2017 - prezent

Departament: management

Titlu Job: implementation project manager

Responsabilitati:

Implement new projects in GCC Romania like: AGCS Germany, eBay, Mondial Assistance RO, CreditRas Italy, N26 extension. Make preparation for implementation of future projects especially in LOB MDDR and FOS Travel by coordinating with: global operations, global OM, AGAEU Finance, local performance manager ,local workforce manager, local management, local IT, local HR, local facility manager.
Run 5 month project, value chain analysis by mapping all process an sub process in all LOB in all 4 GCCs and BU Australia, concluding in recommendations for global operations.
Training team volunteering, delivering excel training and LDP (Leadership Development Program - started 2nd round) designed for team leaders. Recently took over administrative management for 2 colleagues in OM for North and Eastern Europe, combine forming a stronger implementation team in GCC RO.

01.12.2016 - 31.12.2017

Departament: management

Titlu Job: project manager

Responsabilitati:

Help design, build and coordinating operations (project and run phase) for the first MDDR project, concluding with recruiting and leading the team. Implement new projects in Travel FOS area like N26 in GCC Romania.
Training team volunteering, delivering excel training, effective communication and LDP (Leadership Development Program - 5 months) designed for team leaders.

01.04.2016 - 30.04.2016

Departament: financiar / contabilitate

Titlu Job: o2c sme - transition project in pl

Responsabilitati:

• Coordination a transition in order to cash area for a major PHARMA client. Accomplishments: identify the transition solution, align scope, identify differences, design process maps “as is” and “adapted”, estimate effort - FTE , end to end scope variation, risk analysis and define key objectives .Transition project was done for 3 customer locations from Germany, Austria and Poland.

01.03.2016 - 31.03.2016

Departament: financiar / contabilitate

Titlu Job: o2c sme – transition project in uk\ie

Responsabilitati:

• Coordination a transition in order to cash area for a major PHARMA client. Accomplishments: identify the transition solution, align scope, identify differences, design process maps “as is” and “adapted”, estimate effort - FTE , end to end scope variation, risk analysis and define key objectives . Transition project was done for 2 customer locations, one in Ireland and one in United Kingdom

01.01.2015 - 31.07.2016

Departament: management

Titlu Job: r2p team leader: t&e, ap and procurement

Responsabilitati:

• Managing 14+ employees that provide accounting services in R2P area for 14 different stakeholders from: FR, DE, IT, PT, CH, NL, TR, and ES.
• Coordinate HR people practices: team meetings, team huddles, one on one's, evaluate employee's performance, facilitating team or specific meetings.
• Coaching and grooming sessions: 8 people promoted from junior position to senior positions in the last 16 month.
• Improve T&E compliance with 20% by initiating and coordinating a standardization project for: FR, IT, DE, PT, NL and CH.
• Reducing the number of parked invoices from 520 to 170 for AP ES team by imitating and coordination a project.
• Improving the aging on parked invoices over 60 days with 50% by organizing 3 workshops with dedicated SME’s.
• Reword employees: incentives, monthly rewords and quarterly cheers.
• Managing financials: billing schedule, operating plan, Oracle MSS system updates, FTE sizing –rump up\down.
• Hiring\recruiting: interview and hire people for open positions, calibrated for interviewing candidates.
• Calculating SLA's, key metrics and E2E metrics in AP, Procurement and T&E area
• Training and self-development: draft and design a specific training plan for each employee - helping employees to enrollee and complete their trainings.

01.06.2012 - 31.12.2014

Departament: management

Titlu Job: o2c team leader

Responsabilitati:

• Managing team of 16+ employees that provide O2C services for different markets: FR, DE, IT, PT, CH, TR and HU.
• Coordinate HR\people practices: team meetings, team huddles, one on one's, coaching \grooming sessions, evaluate employee's performance, facilitating team or specific meetings.
• Improve past due over 0 day from 18% to 4% in 6 month for DE market for la major PHARMA company
• Improve past due over 0 day from 15% to 8% in 6 month for FR market for la major PHARMA company
• Improve past due over 0 day from 21% to 10% in 6 month for CH market for la major PHARMA company
• Reduce unapplied cash value with 74% in 8 month for CH market for a major PHARMA company
• Coordinate quality practices
• Reword employees: incentives, monthly rewords, cheers, initiate the project “Wall of Fame”
• Managing financials: billing schedule, operating plan, Oracle MSS system updates, FTE sizing –rump up\down.
• Hiring\ recruiting : interview people for open positions, calibrated for holding interviews
• Training and self-development: 5 people promoted in management positions and 3 people promoted in senior positions, great results on cross training final score for back up 1 (100%) and back up 2 (91%).
• Attrition - first 18 months at 0% and then at 7% from a team of 16+ employees.

01.07.2009 - 31.05.2012

Departament: financiar / contabilitate

Titlu Job: o2c senior process associate

Responsabilitati:

• Provide services in O2C\AR area like: customer master data, cash application, payment runs, deduction management, credit - risk management with order release and credit limit review, manual billing, month end closing, helpdesk activity via phone and e-mail, collections, working with order management and claims department . SAP system platform P70
• My key external stockholders were from DE, AT and CH.
• Reduce the past due down to 1,12% from 3% for Germanic countries by imitating a project “Past due file “ macro excel that split the clients into portfolios, aging bucket and specific risks and markets.
• Calculating the 4 SLA's for the collections team
• Weekly facilitating team meetings and team huddles between the team members and the management
• Due to exceptional collection work 2010 and 2011 the customer awarded 2 business trips in Germany- Leverkusen to the main factory. More than 92% of past due collected for the entire Europe region in the 2 years. Received various VOC's
• Leading the discount & collection campaigns project – 1 campaign \ year
• Improve the TAT for the collection process with 5-6 min for each collections call – speeding up the process for our 1000+ customers from Europe region.

01.11.2007 - 28.02.2009

Departament: relatii clienti / call center

Titlu Job: it process associate

Responsabilitati:

• Provide IT services - helpdesk level 1 for the Canon products (hardware and software). We served end customers from DE and AT
• Provide IT services - helpdesk level 1 for the UPS software. We served end customers from DE.
• Handling in average 70-80 phone call \ day. Maximum 131 phone calls in 8 Hours.
• Tickets logged into the system in English.

studii

 

Facultati:

2007 - 2009 Masterat: Management and Marketing Strategies and Policies of the Firm la Lucian Blaga University din Sibiu. Dissertation “ Analysis on the information system at SC Tech Team Global SRL Sibiu”
2003 - 2007 Facultate: Finance and Banking la Lucian Blaga University din Sibiu. Degree in economic sciences - “Economical and financial analysis on the production activity of a company and case study at “GalfinBand SA.”

Premii

Proiecte
Feb 2015 - Dec 2015: Improve T&E compliance %
• Improve compliance % with 20% compared with 2014 by aligning all process to the finance core.
• Identify specific solutions in 6 workshops - 1 month
• Adjust solutions as per country specifics \ country for: PT, IT , FR , CH , DE ,NL
• Control period after implementation - 3 months
• TAT - in average reduced with 4 days for approving T&E's
Certificari
Jan 2014 - Aug 2014: Green Belt certified "Unapplied cash reduction for a major PHARMA company – Switzerland”
• Reducing the unapplied cash value (on accounts) by solving the root problem meaning increasing the first past yield (no rework) by cash application form 80 % to 91 % applied on accounts in 48 H. through the DMAIC method.
• Reducing the UC value form an average of 65 MM CHF ( baseline data 8 months in 2013) to an average of 24 MM CHF (control period 3 months in 2014)
• Reducing the UC > 30 days from 85% (baseline data ) to 35 % (control period)
• Business impact – 0,5 FTE - in productivity meaning lees time spent on reconciling
• Consolidated project business impact value 8.7 MM USD
Jan 2012 - Aug 2012: “Bell” Language certification – English C1
▪ 8 months of intensive training (4 hours \week) improved my language skill from B2 to C1 in writing, speaking and reading.
Aug 2011 - Dec 2011: Accounts Receivables Manager certification
Institute of Finance & Management (IOFM) Williamsport, PA 17703-0781,USA
▪ 6 month course that covered all areas of order to cash from master data to credit risk management up to deduction management that improved my overall understanding in O2C area and end to end view.



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