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Curriculum Vitae

informatii personale

 

F 05.05.1990

Permis conducere:  Cat.B, Data obtinerii:01.07.2020

obiectiv

 

Teamwork, having experience in both following a pre-established itinerary and proposing ideas and solutions for the successful completion of a project; • Improving soft skills following communication with different clients both in and out of the country • Good organization of time and available resources in order accomplish the given tasks and projects Organisational / managerial skills • Good leadership and teamwork skills, team leader back-up. • Organization/time management skills, use daily as per project needs. • Goal setting and prioritizing, use daily as per project needs. • Critical thinking and analytical skills, skills gained during my experience as HR Specialist by performing quality checks, internal controls and internal/ external control monitoring. Job-related skills • Good command of analyzing complex reports performed daily on my current job and during my job as HR specialist. • Good command of performing internal controls and quality checks, performed daily on my current job and during my job as HR specialist.

Salariu: nespecificat

Tip job: Full time

Departament: Resurse umane / Psihologie, Office / Back-office / Secretariat, Farmacie, Internet / e-Commerce, Achizitii, Relatii clienti / Call center, Traduceri, IT Software, IT Hardware, Audit / Consultanta

Oras de lucru: Bucuresti

Nivel Cariera: Manager / Executiv, Senior-Level (> 5 ani)

Disponibil: oricand

experienta profesionala

 

01.03.2020 - prezent

Departament: resurse umane / psihologie

Titlu Job: hr manager

Responsabilitati:

Responsibilities:
Ensure implementation of HR standards, policies and process.
Understand business direction and propose HR initiatives to support the company.
Coordinate On boarding process for new employees. Support employees on HR related topics.
Ensure a good collaboration with stakeholders (legal, payroll, recruitment department) Act as a business partner for the local business leaders.
Create job description based on the criteria’s received.
Manage recruitment process.
Collaborate with the recruitment team on evaluating suitable profiles.
Keep the recruitment team up to date about candidates’ feedback.
Participate to interviews.
Evaluate the candidates based on the company culture, job description. System used: Success Factors

01.10.2017 - 31.03.2020

Departament: resurse umane / psihologie

Titlu Job: training admin

Responsabilitati:

Create programs based on the client documentation: events, sessions, online
courses, curriculum, video. Assign participants to training. Run standard
reports and build customized reports based on the service needed. Attend to
client calls to align about procedures,issues, escalated cases etc..

Knowledge transfer of the project from client site Madrid &Sevilla to
Bucharest local team. Automation ideas for document production and email
creation to minimize error rate and time saving

01.12.2016 - 30.09.2017

Departament: resurse umane / psihologie

Titlu Job: hr specialist

Responsabilitati:

Perform workforce tasks: hire, pre hire, termination,leave of absence, create
contracts.(update Workday and inform stakeholdera).Perform Comp& ben
activities: long service award, meal voucher ordering, language courses
payment etc.). Daily-quality checks for the team.Weekly- internal controls
and call monitoring. Run data integrity reports, comp& ben reports and also
run reports based on the request received by the client or Team leader.

01.09.2014 - 30.11.2016

Departament: resurse umane / psihologie

Titlu Job: hr analyst

Responsabilitati:

Perform contact center requests: respond to inquires via phone/e-mail
regarding the payslip,benefits,leave of absence etc. Perform employee data
changes in Wokday(name change, marital status change,dependent
update).Perform workforce tasks: hire, pre hire, termination,leave of absence,
create contracts.(update Workday and inform stakeholdera).Perform Comp&
ben activities: long service award, meal voucher ordering, language courses
payment etc.).

01.12.2013 - 30.09.2014

Departament: relatii clienti / call center

Titlu Job: cs for foreign markets

Responsabilitati:

Offer guidance via phone calls regarding voice/internet services.
Guidance how to set up/reset mobile APN.
Troubleshooting in case of incapacity to connect to the internet via phone mobile.

01.08.2010 - 30.06.2013

Departament: relatii clienti / call center

Titlu Job: • agent call center with spanish

Responsabilitati:

Offer guidance via phone calls regarding voice/internet services.
Guidance how to set up/reset mobile APN.
Troubleshooting in case of incapacity to connect to the internet via phone mobile.

studii

 

Facultati:

2013 - 2016 Facultate: Psihologie la USH din Bucuresti.
2005 - 2009 Liceu / Școală profesională: Filologie Limbi Straine la Tudor Vianu din Giurgiu.

Premii

Voluntariat
Feb 2016 - Mar 2016: ANCAAR
Voluntariat in cadrul centrului ANCAAR dedicat copiilor si adolescentilor diagnosticati cu autism.



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